What are the responsibilities and job description for the Computer Systems Technician position at Tauck?
About the Opportunity:
We are seeking a HelpDesk Team Member to join our team. In this role, you will work closely with internal users to resolve technical issues and provide support with computer systems.
- Main Responsibilities:
- Imaging desktop and laptop computers for deployment.
- Configuring newly imaged computers with required software and security settings.
- Testing returned or old computer equipment for operational status.
- Installing new computer equipment at employees' desks.
- Mailing newly configured equipment to remote users.
- Providing technical support via phone and in-person.
What We're Looking For:
- A strong passion for technology and problem-solving.
- Basic knowledge of computer imaging and security configurations.
- Excellent communication and organizational skills.
- A proactive and adaptable attitude.
