What are the responsibilities and job description for the Customer Service Representative position at Taurus, LLC?
Description :
Join The Best. Be The Best. Bull Speed Ahead!
Are you a people person with a passion for helping others? Do you thrive in a fast-paced environment and love delivering top-notch customer experiences? If so, Bull Speed Ahead!
This is a full-time, on-site position that supports our NFIP Direct contract. Starting wage : $38,693 -$48,367 and is overtime eligible. We offer a generous benefits package that includes medical and dental insurance, HSA, FSA, vacation, paid holidays, paid parental leave, and a 401(k) plan. Screening Begins February 27th. Open until filled.
Why work for us?
We're not just redefining insurance - we're revolutionizing it. With the industry's only fully integrated insurance management solution, we're setting the pace for innovation and we're not stopping there, Bull Speed Ahead!
How will you contribute?
You will be our play a pivotal role vital point of contact for individuals facing a potentially devastating flood, providing critical information about their flood insurance policy, guiding them through the claims process, and offering support during a stressful time, ultimately helping them navigate the financial recovery after a flood event.
Requirements :
Skills & Experience to Be Successful :
If you are a people person with exceptional telephone skills and computer proficiency with Microsoft Office, a positive attitude, and a heart full of empathy and compassion, this role empowers you to make a meaningful impact on customers' experiences by swiftly identifying and resolving their issues.
Preferred Skills to Stand Out :
- Bachelor's degree.
- Previous experience in the insurance industry, particularly flood insurance experience.
- Knowledge and Training specific to underwriting processes including policy cancellations, endorsements, and renewals.
Salary : $38,693 - $48,367
