What are the responsibilities and job description for the Guest Experience Ambassador position at TAV AMERICA OPERATION SERVICES INC?
We are proud to be a leading global operator in the non-aeronautical airport services sector. With a presence in 42 airports across 20 countries, we manage 89 luxurious lounges worldwide, offering an exceptional range of premium services tailored for discerning travelers. We’re on the lookout for a passionate Human Resources Specialist to join our dynamic team.
Purpose of Role
Assists HR Manager to lead operation of HR department, providing essential support in employee data management, HR reporting, policy implementation, and general administrative tasks.
Responsibilities
- To act as a HR business partner, ensuring adherence to Labor Law / Ordinance.
- To assist managing region/country level HR activities.
- To collaborate with leaders to define and enhance organizational capabilities, behaviors, structures, and processes.
- To support the creation of the annual HR Plan in cooperation with business and HQ HR departments.
- To contribute to defining talent requirements, assist Region HR Manager in planning region workforce and talent pipeline in accordance with business strategy.
- To support leaders, provide developmental opportunities to employees that match both current and future business needs.
- To manage recruiting activities.
- To adapt global standards into local policies and procedures, promoting exemplary HR practices.
- To support initiating employee development programs. To collaborate with HQ Learning and Development for the design and delivery of training programs.
- To develop and to implement strategies for employee retention
- To contribute to the employee relations program, including updates to company benefits and organization of company events
- To engage in special assignments and projects as required
- To stay updated on legal changes to ensure compliance and propose internal control standards.
- To provide assistance with monthly Payroll processing and HR reporting
- To facilitate the scheduling of training sessions and ensure all relevant parties are informed
- To assist with onboarding new employees, conducting orientation and exit interviews.
Qualifications:
- A bachelor's degree
- At least 2 years experiences in a similar area.
- Strong interpersonal skills with the ability to manage sensitive and confidential situations with professionalism and diplomacy.
- Proficient with or the ability to quickly learn payroll management, human resource information system (HRIS), and similar computer applications.
- Proficient with Microsoft Office Suite or related software. Knowledge of ADP Payroll is a plus.
- Ability to work in a fast-paced and multicultural environment.
- Excellent organizational skills and attention to detail.
- Advanced level of English written and spoken
- Salary Range: $75,000 - $90,000
Salary : $75,000 - $90,000