Merchandising Assistant (Technical Support)

Summary

The Merchandising Assistant plays a critical support role in the data team, responsible for the entry, maintenance, and adjustment of product information, as well as effective communication with stores, distribution centers (DCs), and the purchasing department. This position also focuses on enhancing operational efficiency through the use of data automation, process optimization, and data analysis tools. By ensuring the accuracy and smooth operation of product data, this role contributes to supply chain management, inventory optimization, and the execution of merchandising strategies, providing an enhanced shopping experience and improved operational performance.

Responsibilities

• Accurately input product information, including product names, specifications, categories, and supplier details, ensuring data completeness.
• Update and modify product information as needed, keeping system data timely and accurate.
• Leverage data automation tools to streamline product data entry and updates, reducing manual efforts and improving efficiency.
• Input product price information, including regular pricing, promotional pricing, and special adjustments.
• Assist with reviewing, updating, and adjusting product pricing to ensure alignment with company goals and market demands.
• Use Excel or SQL to automate price entry processes, minimizing errors and ensuring faster updates.
• Promptly respond to inquiries from stores and DCs regarding product, inventory, and order status, providing operational support.
• Help resolve issues related to product distribution, restocking, or inventory discrepancies, ensuring smooth product flow between stores and DCs.
• Develop and maintain automated reports for store and DC teams to track product availability and inventory levels.
• Assist the purchasing team in entering and updating purchase order information to ensure accuracy and timely processing.
• Review and update purchase prices, including input and adjustments of supplier quotations, ensuring accuracy and consistency in price data.
• Address inquiries related to order status, supplier information, and delivery schedules, maintaining close communication with the purchasing team to ensure seamless supply chain operations.
• Automate order entry and update processes to improve speed and reduce manual errors.
• Regularly review and validate product data to ensure it meets company standards and industry compliance.
• Maintain organized documentation (e.g., product files, price records, and order records) for easy auditing and reference.
• Develop automated checks and reports to ensure data consistency, quality, and compliance with internal standards.
• Collaborate with merchandising, purchasing, and logistics teams to optimize data processes and improve workflow efficiency.
• Use tools such as Power BI and Tableau to analyze product data, generate insights, and provide recommendations for data-driven decision-making.
• Assist in analyzing product performance and inventory trends, supporting the team in optimizing product assortment and placement.
• Support the team’s daily administrative tasks, such as scheduling and recordkeeping.
• Perform other duties as assigned by management.
  
  

Qualifications

• An Associate's degree in Business Administration, Marketing, or a related field is required; a Bachelor’s degree is preferred.
• Bilingual in English and Mandarin is preferred.
• Familiarity with Asian grocery products, cultural preferences, and market trends is a plus.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and advanced Excel skills (e.g., VLOOKUP, Pivot Tables, Macros).
• Experience with data analysis tools like Power BI or Tableau is highly preferred.
• Experience with SQL for managing and querying product data is a plus.
• Strong programming skills in Python or VBA for automating data processing are highly desirable.
• Excellent organizational skills with the ability to manage multiple tasks and deadlines effectively.
• Effective communication and interpersonal skills to collaborate with cross-functional teams and vendors.
• Strong analytical and problem-solving abilities to interpret data and make data-driven decisions.
• Strong attention to detail skills with a keen eye for visual presentation and product placement.
• Ability to adapt to a fast-paced retail environment and work well under pressure.
• Authorized to work in the United States without sponsorship.
  
  

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer
  
  

Position Details

• Employment Type: Full Time
• Location: 1200 Milik St., Carteret, NJ 07008
  
  

Benefits

• Medical, Dental, Vision, and Life Insurance.
• 401 (k) Retirement Saving Plan with 4% Company Match.
• Long-Term Services Award.
• Employee Discount.
• Paid Time Off.
  
  

Compensation

The pay range for this job is at $20.00 - $25.00 per hour. This is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) the responsibilities of the job, your education, skills, qualifications, experience, and location.

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Disclaimer

Our goal is to be a recognized leader in the industry while providing a great workplace for employees. Please note the job descriptions are intended to describe the general nature and level of work being performed by people assigned to the position. They do not cover all the details of skills, duties, or responsibilities required for the positions. Thus, they are not to be construed as an exhaustive list of all skills, duties, and responsibilities required for personnel. All personnel may be required to perform duties outside of their normal responsibilities as instructed by management. Skills, duties and responsibilities may change at any time with or without notice. We are an E.E.O. employer.