Director, Internal Audit and Risk Management

Mission Statement:
The mission of the Massachusetts Department of Revenue (DOR) is to collect the revenues required to support the business of the Commonwealth, to make a difference in the lives of children by enforcing the financial responsibilities of parenthood, and to assist Massachusetts cities and towns in sound and efficient fiscal management.

Vision Statement:
Our vision is to conduct our operations in a manner that inspires public confidence in government by administering and enforcing tax, child support and municipal finance laws in ways that are innovative, customer-focused and transparent.

Division Overview:

The Administrative Affairs Division (AAD) is responsible for all the Department of Revenue’s administrative, internal audit and risk management, human resources, labor relations, facility, and marketing & digital services functions.

The mission of the Office of Internal Audit and Risk Management (IARM) is to foster the Department of Revenue’s achievement of its objectives by providing risk-based, independent, objective assurance and consulting services. IARM’s services are designed to add value and improve the Agency’s operations through systematic, disciplined approaches to evaluating risk management, controls, compliance mechanisms, and governance processes.

Position Summary:

The Director of the Office of Internal Audit and Risk Management (IARM) will serve as DOR’s Chief Risk Officer and implement an enterprise risk management (ERM) strategy in the Department of Revenue.

The Director also oversees the internal audit function that is responsible for the development and testing of internal controls to safeguard information and revenue and will oversee all operational, financial, and functional audits.

Duties & Responsibilities:

• Oversee and continue to develop the Agency’s ERM strategy and governance, risk and compliance (GRC) process; Oversee the GRC Committee, Vendor Risk Management Committee, and the Policy Workgroup by promoting an awareness of risk management and educating senior staff on the principles of risk management.
• Manage overall performance of IARM, which includes risk management and policy coordination, operational, financial, and functional audits, consulting, and advisory services, and user access and email monitoring; lead a group of internal auditors and a GRC coordinator and ensure all audits and risk efforts are conducted in accordance with best practices and standards.
• In collaboration with the Deputy Director of Internal Audit, develop a comprehensive plan to assess controls for compliance with laws, regulations, and agency policies; provide impactful, actionable recommendations to safeguard DOR data and revenue, increase the efficiency of key business processes, and support DOR staff.
• Participate as a subject matter expert (governance, risk, compliance, controls) in various work groups.
• Perform other duties as assigned.

Preferred Qualifications:

• Expertise in risk management, financial and internal auditing.
• Ability to apply auditing and ERM standards to a variety of areas (financial, tax, child support information, municipal).
• Strong analytical and communication (verbal, written) skills.
• Ability to think strategically and develop an actionable plan to accomplish challenging objectives.
• Strong interpersonal and collaboration skills.
• Ability to manage a team and motivate the team.
• Certification in one or more of these fields is a plus:

o Certified Internal Auditor (CIA)

o Certified Public Accountant (CPA)

o Certified Government Financial Manager (CGFM)

o Certified Fraud Examiner (CFE)

o Certified in Risk and Information Systems Control (CRISC)

o Certified in the Governance of Enterprise IT (CGEIT)

o Project Management Institute - Risk Management Professional (PMI-RMP)

o Certification in Risk Management Assurance (CRMA)

o GRC Professional (GRCP)

As part of the Future of Work Initiative, the agency is adopting a hybrid work model. Hybrid work is a mix of in-office work and telework. This position will work remotely some days and in-person on other days.

An external candidate recommended for a position with the Department of Revenue will be subject to a background check that includes checks for: state and federal tax compliance; child support compliance; education verification; Massachusetts CORI checks; criminal background checks in state(s) of current and previous residence/employment; validation of eligibility to work in the United States; and national fingerprint-based criminal background checks.

The recommended candidate will be subject to extended background checks by this agency and the Executive Office of the Governor.

MINIMUM ENTRANCE REQUIREMENTS:

Applicants must have at least (A) six (6) years of full-time or, equivalent part-time, professional, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management of which (B) at least two (2) years must have been in a supervisory or managerial capacity or (C) any equivalent combination of the required experience and substitutions below.

Substitutions:

I. A certificate in a relevant or related field may be substituted for one (1) year of the required (A) experience.

II. A Bachelor’s degree in a related field may be substituted for two (2) years of the required (A) experience.

III. A Graduate degree in a related field may be substituted for three (3) years of the required (A) experience.

IV. A Doctorate degree in a related field may be substituted for four (4) years of the required (A) experience.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.