What are the responsibilities and job description for the Community Manager position at Tax Lien Code?
Why This Role Matters
We’re not just another financial education company—we’re a team on a mission to empower people to take control of their financial futures and unlock possibilities they may not have thought were achievable. By launching a brand-new Circle community, we’re creating a space where members can learn, grow, and thrive on their investment journeys.
As the Community Success Manager, you’ll play a pivotal role in creating a safe and inspiring space for people to learn, connect, and grow. You’ll be the driving force behind a community where members feel supported, celebrated, and equipped to achieve their investment dreams. If you’re someone who thrives on making a positive impact and loves helping others succeed, this is the role for you.
What You’ll Be Doing
- Direct Community Engagement: Build authentic connections with members, celebrate their wins, and make them feel seen and supported every step of the way.
- Lead a Rockstar Team of Specialists: Oversee and guide a team of community specialists (setters) responsible for onboarding calls, DM outreach, and ensuring members are engaged in the right spaces.
- Member Onboarding: Develop onboarding processes that make every new member feel welcomed and set up for success.
- Event Hosting: Plan and facilitate workshops, Q&As, and networking events that educate and inspire.
- Community Moderation: Manage the daily moderation schedule, ensuring alignment with community guidelines and fostering a positive environment.
- Champion Community Health: Use metrics and insights to keep your finger on the pulse of engagement, retention, and member satisfaction, and always look for ways to improve.
- Foster Growth: Collaborate with the team to create pathways for members to ascend into higher-tier programs that align with their goals.
Who You Are
You’re more than a community manager—you’re a people-first problem solver who believes in the power of connection and education to change lives.
To thrive in this role, you’ll need:
- A proven track record managing online communities of 1000 members
- A knack for resolving conflicts and fostering a positive, inclusive environment.
- Strong understanding of community metrics and analytics
- Experience with member onboarding and engagement programs
- Background in customer success or community management
- Experience guiding others—whether through mentoring, managing, or empowering a team.
- Circle experience is a plus
Job Type: Full-time
Pay: $65,000.00 - $85,000.00 per year
Schedule:
- Monday to Friday
Ability to Commute:
- Overland Park, KS 66213 (Preferred)
Ability to Relocate:
- Overland Park, KS 66213: Relocate before starting work (Preferred)
Work Location: In person
Salary : $65,000 - $85,000