What are the responsibilities and job description for the Implementation Manager position at TaxBit?
Opportunity for Impact
As a Technical Consultant, you’ll serve as a trusted advisor to our enterprise customers by:
- Partnering closely with exchanges and FinTechs to design, implement, and activate TaxBit’s products and solutions
- Working in close collaboration with our engineers and subject matter experts (SMEs) to optimize quality and business impact for your portfolio of customers
- Creating feedback loops from our largest customers back to our engineering teams to help inform our product roadmap and design value-adding products
You’ll have lots of fun opportunities to scale your impact in a hypergrowth startup!
Role and Responsibilities
- Project manage complex implementation engagements for enterprise accounts
- Oversee overall project plan and implementation with TaxBit SMEs and engineers
- Capture and document clients’ business goals then translate the goals into technical requirements
- Work with TaxBit SMEs and engineers to document clients’ data requirements and architecture to drive discussions with clients
- Establish, develop and own client relationships with business and IT stakeholders
- Help clients integrate with TaxBit’s product suite
- Debug and investigate complex issues independently and escalate as needed
- Lead customer launches and ensure post go-live success
- Contribute to a great team culture and working environment
Professional Qualifications
- Bachelor’s Degree in Accounting, Business, Information Systems or similar
- 4 years of experience in technology consulting, professional services, accounting or related fields
Personal Characteristics
- Experience in enterprise architecture, including AWS, integration technologies, and APIs
- Experience working with Engineering teams
- Effective communication and client management skills
- Strong problem solving skills and an ability to thrive amidst ambiguity
- Strong desire to work in a hyper-growth startup with a collaborative teamwork and leadership approach
- Passion for and curiosity about crypto and virtual currencies
- Background and expertise in FinTech or Tax & Accounting preferred
Compensation
The base salary range for this role is $90,000 - $170,000. Certain roles may be eligible for incentive compensation, equity, and benefits. Actual compensation will vary depending on various job-related factors, including, but not limited to location, experience, level, and job qualifications.
Salary : $90,000 - $170,000
