What are the responsibilities and job description for the Customer Service Operator position at Taylor Logistics Inc?
Job Description
Job Description
Description :
Customer Service Operator (CSO)
Reports to : Warehouse Operations Manager
Reporting Staff : None
Alternate in Case of Absence : Warehouse Operations Manager / Other CSO’s
Responsibilities :
- Processes day to day order entry from multiple customers
- Process the inbound / outbound paperwork
- Verify all billing charges per assigned accounts
- Assist Warehouse Associates with inventory compliance during the order fulfillment
- Maintain direct contact with Depositor / Bailor Suppliers
- Knowledge of CAPA System and manages Customer Complaints & Quality
- Report Food Safety and Quality issues problems to the appropriate person when identified.
Requirements :
