What are the responsibilities and job description for the Customer Service Operator position at Taylor Logistics Inc?
Description :
Customer Service Operator (CSO)
Reports to : Warehouse Operations Manager
Reporting Staff : None
Alternate in Case of Absence : Warehouse Operations Manager / Other CSO's
Responsibilities :
Processes day to day order entry from multiple customers
Process the inbound / outbound paperwork
Verify all billing charges per assigned accounts
Assist Warehouse Associates with inventory compliance during the order fulfillment
Maintain direct contact with Depositor / Bailor Suppliers
Knowledge of CAPA System and manages Customer Complaints & Quality
Report Food Safety and Quality issues problems to the appropriate person when identified.
Requirements :
PI73654c894e2e-26289-36569783