What are the responsibilities and job description for the Retail Assistant Manager position at Taylor Stitch?
We are looking for an Assistant Manager for our Valencia store location in San Francisco! We are looking for someone who is available full time, available to work on weekends and has a passion for menswear.
Taylor Stitch is a men’s lifestyle company headquartered in San Francisco, CA. We design and sell timeless, high-quality, and sustainable clothing. We pride ourselves on providing exceptional and seamless customer service on and offline. We are dedicated to maximize the potential of each day by maintaining a clean, organized, and shoppable atmosphere for every customer.
Our Values
- Operate with Integrity
- Customers First
- Shopkeeper Mentality
- 1% Better Everyday
- Our product is Responsibly Built for the Long Haul
Job Description
The Taylor Stitch Assistant Manager is an integral part of the success of our brick & mortar locations. In this position, you will not only represent the Company and its values to customers on a daily basis, but grow and develop as a manager alongside our growing company as well. Our stores are exciting hubs located in vibrant neighborhoods, where we seek to offer world-class customer service in a friendly and casual atmosphere while driving top-line sales. Responsibilities:
Sales and Customer Service
- Actively greet and engage with every customer
- Offer customers polite and supportive guidance on style and fit
- Learn and incorporate extensive product knowledge into customer interactions, highlighting the unique features and benefits of our products
- Collaborate with the e-commerce customer service team in order to provide a seamless customer experience
- Handle returns, exchanges, repairs, alterations, and customer concerns with care and understanding
Operations
- Meticulously maintain a clean, well-merchandised store and stockroom
- Assist in maintaining accurate inventory in your store on a daily basis
- Assist in the management of clothing alterations
- Maintain an exceptionally well-merchandised store that is dynamic and engaging
- Maintain inventory of the store by ordering stock replenishment from our warehouse
- Delegate tasks and offer feedback to any employees under your purview
- Count in/out register on a daily basis.
Qualifications
General Requirements
- Previous retail or sales experience desired
- Excellent sales and customer service skills
- Strong organizational skills and attention to detail
- Excellent written and verbal communication skills
- Self-motivated, proactive, and positive demeanor
- Applicants must be legally authorized to work in the United States and currently reside in the U.S.
- Ability to work effectively with a team
- Ability to work weekends
Physical Requirements
- Ability to stand for up to 8 hours
- Ability to walk up and down staircases carrying boxes, product, and other store related items
- Ability to regularly perform store cleaning and maintenance
- Ability to safely lift boxes up to 30lbs
- Comfort using ladders
Compensation:
$22/hour plus commission
Salary : $22
