Demo

Event Services Operations Manager

Taylor University
Upland, IN Full Time
POSTED ON 1/22/2025
AVAILABLE BEFORE 4/22/2025

Location : Upland

Job Type : Full Time Staff

Job Number : 202400185

Area : Media Event Services

Opening Date : 01 / 08 / 2025

Summary

This is a full-time position that is primarily responsible for organizing support and staff for events on and off campus. This position is the system administrator for the university scheduling software, 25Live, and is responsible for coordinating with Event Services staff and clients to determine the best support for events. Additional responsibilities include providing one-on-one assistance to faculty with multi-media teaching modules, media conversions, video creation and editing, and other media-related projects. Primarily an 8-5 workday with the availability to work modified hours based on nighttime and weekend support requirements.

Mission and Commitment

Taylor's mission is to develop servant-leaders marked with a passion to minister Christ's redemptive love, grace, and truth to a world in need.

As a community, Taylor faculty, staff, and students commit to living out Christ's love and truth in the here and now. We worship together, serve one another, and grow in faith as we learn in the classroom, on the field, at chapel, and anywhere else we're doing Life Together.

Duties and Responsibilities

This position is primarily responsible to :

  • Testify to personal experience of salvation in Jesus Christ, affirm belief in the University's Statement of Faith, abide by and practice our Life Together Covenant, and both personally agree with and support the Foundational Documents of Taylor University.
  • Event Management / Coordination

Assists departments in entering reservations in 25Live.

  • Monitors 25Live for Media Services requests and verify if they need any follow-up before approving the request.
  • Coordinates with event organizers, determining technical and physical logistics for events and works to resolve conflicts.
  • Provides video project support (Recording, Producing, Editing, Archiving, and Distribution) for events.
  • Enters approved Media Services requests into the Media Services Calendar.
  • Coordinates with Catering, Facilities, Keycard, and Campus Police for event support requirements (i.e. Ensures the building is accessible to guests, catering needs are understood, housekeeping and fire monitoring needs met).
  • Student Manager
  • Carries out student supervisory responsibilities following Taylor's policies and applicable laws.

  • Develops student leaders and evaluates performance
  • Interviews, hires, and trains student employees.
  • Plan, assign, and direct work as needed to support events and other team needs.
  • Other duties as assigned
  • Typical Qualifications

    Education : Bachelor's degree preferred with 2 or more years of A / V support experience required. Additional years of experience (4 ) will be considered in lieu of a bachelor's degree.

    Experience : Working with Microsoft Office 365 and Teams, 25Live, Google Calendar, event scheduling, and personnel management. Coordination skills are beneficial. Working with Planning Center or comparable software utilizing praise band scheduling, Adobe Production Suite, and musical special event support knowledge is preferred.

    Supplemental Information

    Requirements

  • Excellent communication and organization skills
  • Proficient with computer usage in an office setting, including Microsoft Office, Teams and general web programs.
  • Experience with technical aspects of live events.
  • Advanced knowledge of Video and Audio Editing, content creation.
  • Preferred skills

  • High-level competence with instructional technologies.
  • Strong competence dealing with analog and digital media.
  • An aptitude and interest in discovering and gaining facility with multiple instructional and information technologies.
  • Special Requirements

  • Predominantly work standard business hours (M-F, 8am to 5pm) but also expected to work outside standard business hours as needed (early mornings, evenings & weekends) for planned and unplanned events and / or support issues.
  • Expected to be "on call" and reachable for event support and other technical needs.
  • Ability to occasional travel is expected
  • Ability to lift and carry objects weighing up to 30 pounds on a regular basis. Awareness of proper lifting techniques to prevent injury.
  • Ability to stand, walk, and sit for extended periods.
  • Ability to navigate stairs and use a step ladder safely.
  • Visual acuity to read printed and electronic documents.
  • Ability to hear and communicate effectively in person, via telephone, and through other communication devices.
  • Stamina to handle the demands of a fast-paced office environment.
  • Ability to multitask and prioritize tasks effectively while maintaining productivity.
  • Knowledge of safety procedures and protocols to maintain a safe working environment.
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    Job openings at Taylor University

    Taylor University
    Hired Organization Address Upland, IN Full Time
    Location : Upland Job Type : Full Time Staff Job Number : 202400446 Area : VP Enrollment Marketing Department : Marketin...

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