What are the responsibilities and job description for the Installation Technician position at Taylored Control Systems Inc.?
Company Overview
Taylored Control Systems is a security system company that is headquartered in Fayetteville, NC, which was founded in 2009. TCS installs, services and monitors Smart Home alarm systems for State and Federal Government, commercial, residential and small businesses. We are a company founded by Technicians and have a culture of achievement and installation excellence.
Position Summary
As an Installation Technician, you are responsible for providing excellent customer service and driving customer loyalty, quality and overall satisfaction by servicing, programming, configuring, dismantling, reconstruction, converting and trouble-shooting, but not limited to carbon monoxide detection, video monitoring, networking. Above all, you will ensure complete customer satisfaction with both their new system and installation process.
Your specific duties will include:
- Multi-family fire alarm prewire and finish out of alarm systems
- Ensuring the highest level of safety and responsibility in order to avoid injury, property damage or loss of unused materials
- Providing exceptional customer service at all times
- Consulting with management on any issues or concerns
- Cleaning up work area thoroughly following installation
- Maintaining all company equipment, including truck, tools, inventory, etc.
- Maintaining a professional appearance and demeanor at all times
Qualifications
- High School diploma or equivalent.
- Will train for the right person
- Good sales skills, particularly with strong up selling and closing abilities
- Willingness to relocate/travel as needed
- Mechanical aptitude
- Strong customer service skills
- Ability to work effectively both on an individual basis and as part of a team
- Schedule flexibility and the ability to work weekends
- Thorough understanding of alarm systems (user interaction, troubleshooting, etc.) preferred
- Experience in a low voltage environment, a plus
- Cable installation, telecom, DirecTV experience, a plus
- Ability to pass criminal background check, DMV check and drug screen
- This pay rate is during the 30 day probationary period. Performance raises are determined after the probationary period.
- Guranteed 40 hours a week
- 2 sick days and 2 personal days after 90 days. Accrued 5 days vacation to use on 1 year anniversary.
- Up to an hour lunch break, based on supervisor discretion.
Job Type: Full-time
Benefits:
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
- Weekend availability
Job Type: Full-time
Pay: $45,000.00 - $85,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $45,000 - $85,000