What are the responsibilities and job description for the Room Attendant position at TB ISLE RESORT LP?
Job Details
Job Location: JW Marriott Turnberry Miami Resort & Spa - Aventura, FL
Salary Range: Undisclosed
Job Category: Hospitality - Hotel
Description
Scope of Position
The Room Attendant provides housekeeping services to all guest rooms according to the policies and procedures established by JW Marriott Miami Turnberry Resort & Spa. He/she will provide exceptional quality housekeeping services to enhance the overall guest experience.
Position Requirements
- Professional demeanor appropriate for a luxury environment.
- Previous housekeeping experience preferred.
- Able to work cohesively as part of a team with minimum supervision.
- Able to focus attention on guest needs.
- Adhere to safety, rules and company policies.
- Knowledge of proper chemical handling, cleaning techniques and use of equipment/ machinery.
Responsibilities
- Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops sponges, brushes, and/or cleaning chemicals by extending arms over head, bending and stooping.
- Strip and make beds, change bed linens which may require lifting bedspreads weighing a maximum of 50 lbs. with up to 15 rooms cleaned per shift.
- Respond quickly and efficiently to all guest requests.
- Keep linen closet and service landings secure.
- Dust furniture, pictures, drawers, window ledges, and shelves thoroughly.
- Vacuum throughout entire room and empty trash.
- Replenish amenities, linens, and supplies in guest room.
- Practice chemical safety rules and follows procedures for needles and other hazardous materials.
- Communicate effectively with other employees, as well as guests.
- Take accurate room status reports at the end of the shift.
- Understand information such as labels, instructions and guest requests.
- Perform any other reasonable duties as required by management.
Education
- High school diploma; experience in a large hotel environment, preferred.
Skills and Abilities
- Ability to communicate in the English language (Second language is a plus).
- Ability to perform assigned duties with attention to detail, speed, and accuracy.
- Ability to work flexible schedules including holidays and weekends.
- Ability to perform multiple tasks.
Physical Requirements
- Must be able to work in a fast paced environment.
- Must be physically fit in order to lift, pull and push items up to 50 pounds.
- Also requires standing/walking/reaching and bending throughout shift (up to 8 hours).
Qualifications
