What are the responsibilities and job description for the Systems Administrator position at TBG | The Bachrach Group?
Our very good direct client, based in NYC, in the Non-Profit space, is looking for a full time Systems Administrator to join their team. This is an immediate need and hire.
This is a remote role. But this candidate needs to be in the NY area. As there will be very seldom and occasional need to go on-site once in a while to one of their locations in Manhattan, Brooklyn, or the Bronx.
This role will be a mix of Systems Administration, Network Management & Service Desk Support. They need this person to be comfortable with a mix of these 3 functions.
They about to begin a migration from on-prem AD to M365. So good knowledge around both AD and 365 are desired.
Must Haves:
- Windows, Active Directory, M365, networking
Goal of this role/Primary responsibilities based on JO call:
- Primarily handling 1st & 2nd level systems support – mostly on AD issues
- They are in the process of migrating from on-prem AD to M365 so some issues with documents to Sharepoint – they are planning to use all functionalities of M365 and also moving servers to Azure using Azure AD – any Sharepoint experience is a plus
- Needs to understand basics of level 1/hardware support bc will have to direct the outsourced HW techs who handle those issues
- Also handle basic networking issued like troubleshooting basic LAN issues, logging into Firewall to re-start or looking into the switches (to determine things like it’s an internet service provider issue or an equipment issue)
- Currently a lot of thin clients but eventually moving off Citrix to Azure virtual DT next spring
- Strong customer service/interpersonal skills
- Supporting about 800 users across 30 locations (with 30 local networks all tied together) across Manhattan, Brooklyn and the Bronx
- Primarily remote with occasional (few times a year) need to go on-site for major projects or issues
Salary : $80,000 - $90,000
