What are the responsibilities and job description for the Channel Manager position at Tbwa Chiat/Day Inc?

Hey there! We‘re AKKO - a venture funded & fast-growing insurtech company with a passionate, solution-forward, and collaborative team focused on disrupting the device protection space.

Our mission is simple – Leveraging technology to make protecting people’s tech easier and more affordable. Most people’s lives have become tech-centric and AKKO provides customers with peace of mind that their tech is safeguarded in a transparent and seamless way. Backed by amazing investors such as Mundi, Fika, and Pear, we are just getting started!

We are looking for a Revenue Operations (Rev Ops) Lead to join our team and drive our revenue growth strategy. They will play a critical role in driving the efficiency and effectiveness of our revenue-generating processes. This individual will be responsible for the ownership and management of all revenue-related tools, including HubSpot and Salesforce. The Rev Ops Lead will work closely with various departments to ensure seamless cross-department collaboration, accurate forecasting, and the management of sales commissions. The ideal candidate must be data-driven, an independent thinker, a team player, good with numbers, and a skilled problem solver.

THE DAY-TO-DAY

Manage and optimize all revenue-related tools, including HubSpot and Salesforce.
Ensure that tools are integrated effectively and utilized to their full potential.
Provide training and support to team members on the use of these tools.
Leverage deep knowledge of HubSpot and Salesforce to drive efficiency and effectiveness in revenue operations.
Implement best practices and stay updated on the latest features and functionalities.
Develop and maintain accurate revenue forecasts.
Analyze historical data and market trends to provide actionable insights.
Collaborate with sales and finance teams to ensure alignment and accuracy in forecasting.
Facilitate communication and collaboration across departments to drive revenue growth.
Manage and administer the sales commission process, ensuring accurate calculation and timely distribution of commissions.
Analyze commission structures and make recommendations for improvements.
Develop and maintain the sales process to ensure efficiency and scalability.
Maintain all Standard Operating Procedures (SOPs) related to sales operations.
Organize and manage projects to improve sales operations and drive revenue growth.

WHAT MAKES YOU QUALIFIED

3 or more years of experience working in revenue operations, sales operations, or a similar role (preferably with startup experience).

Bachelor’s degree in Business, Finance, Economics, or a related field.

Proficiency in CRM software (Salesforce and HubSpot, certifications preferred but not required) and data analysis tools (e.g., Excel, BI tools).

Strong analytical skills with the ability to interpret complex data sets and provide actionable insights.

Data-driven and highly analytical.

Independent thinker with the ability to make informed decisions.

Team player with excellent collaboration skills.

Good with numbers and financial analysis.

Proactive problem solver with a strategic mindset.

Detail-oriented with a high level of accuracy in work.

Ability to work independently and meet deadlines.

Strong communication skills, both written and verbal.

Excellent problem-solving skills and the ability to make sound decisions under tight deadlines.

Ability to adapt to a fast-paced, dynamic startup environment and contribute to a positive and collaborative culture.

Proactive and solution-forward, bias for action.

The base salary for this position ranges from $70,000 to $100,000. Individual compensation varies based on job-related factors, including business needs, experience, level of responsibility and qualifications.

WHY YOU’LL LOVE IT HERE

Unlimited vacation

Competitive health benefits, including medical, dental and vision insurance

Robust 401k program – to invest in your future

Monthly wellness stipend (e.g., gym yoga, meditation, etc.) – we value your well-being

Monthly treat yourself stipend – dinner on us!

Remote workspace stipend – Work from home or from a shared workspace — you decide.

Paid volunteer time – giving back to our community is important to us!

Annual learning credit – explore personal interests that excite you.

and so much more!

WHAT ELSE ARE WE LOOKING FOR?

Our team is fostered around our core values :

Collaborate – Work together to be more effective, lift up others, and win together

Embrace Diversity – Seek different perspectives, bring our true self to work

Customer Love – Serve the end user and listen to them

Nurture Empathy – Listen and strive to truly understand others

Take Action – Be proactive, be an owner, value speed

Maintain Integrity – Build the AKKO you are proud to work at

Data Driven – Use data to iterate, find truth

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Salary : $70,000 - $100,000

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