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Food and Beverage Supervisor (AVE) Grand Cayman · Seafire Resort & Spa

Tbwa Chiat/Day Inc
San Francisco, CA Full Time
POSTED ON 2/27/2025
AVAILABLE BEFORE 5/17/2025

We believe heartfelt, human connections make people's lives better. Especially the people who work here.

Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.

Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.

How We're Different

Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.

It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.

That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.

It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.

What You'll Do

Kimpton Seafire is seeking a Food & Beverage Supervisor to oversee daily operations of all Food and Beverage outlets, ensure guest service is professional and courteous, and provide staff training, potentially involving making and serving requested food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

  • Lead service education through daily line-ups, staff training, development programs, employee evaluations, and timely food production coordination.
  • Work with restaurant managers and Chef to provide excellent quality and presentation of all food to the guests.
  • Help meet budget in all areas of cost control with consistent focus on cost of sales and payroll.
  • Effectively communicate with management, employees, and accounting staff to identify and develop potential candidates, and provide necessary training as positions become available.
  • Help to fill any open positions with qualified candidates. All personnel should receive regular, timely, and honest evaluations of their performance and potential.
  • Monitor the cleanliness of the restaurant internally and externally.
  • The role involves coordinating kitchen cleanliness with the Chef, ensuring service area maintenance, and supervising all non-supervisory employees.
  • Assist with employee recruitment, hiring, training, work allocation, performance evaluation, employee rewards and coaching, and resolving complaints and issues.
  • Additional projects and responsibilities may be assigned as needed.

What You Bring

  • 1 year of supervisory experience or 2 years as Server / Bartender in upscale restaurant at luxury hotel / resort or similar industry.
  • Strong understanding and ability to train the team on Forbes / AAA luxury standards.
  • WSET diploma or Court of Master Sommelier level 1 is an advantage for this position.
  • Passion for crafting and personalizing guest experiences.
  • Highly motivated and flexible, with the ability to take initiative.
  • Food Handler and Alcohol Awareness Certifications (if applicable).
  • Able to prioritize multiple tasks in a dynamic environment.
  • Excellent interpersonal communication skills, problem-solving skills, and organizational ability.
  • Able to learn, retain, and present product, menu, and allergy information to guests.
  • Prior knowledge of point-of-sale system / restaurant reservation systems.
  • This position requires a flexible schedule, must be able to work evenings, weekends, and holidays.
  • Please note : management reserves the right to change, modify, and / or alter any of the duties listed above to meet business demands.

    The hourly pay range for this role is $9 to $11 USD plus gratuities. We offer a comprehensive package of benefits including paid time off, medical / dental / vision insurance, pension, meal per shift, and many other benefits to eligible employees.

    Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders.

    Be Yourself. Lead Yourself. Make it Count

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    Salary : $9 - $11

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