What are the responsibilities and job description for the Food Safety & Quality Program Manager New Chicago, IL position at Tbwa Chiat/Day Inc?

Founded in 2013, Home Chef is the leading meal solutions company with both a retail and online presence. Available online at homechef.com and in retail at more than 2,100 Kroger grocery stores, Home Chef is committed to inspiring and enabling more people to cook simple, delicious meals, no matter how busy they are.

In order to make an application, simply read through the following job description and make sure to attach relevant documents.

In 2023, Home Chef introduced a new brand, Tempo! Tempo features a rotating selection of ready-to-heat meals delivered directly to your door. These meals are better-for-you versions of familiar favorites, designed to save you time and reduce stress while maintaining a healthy lifestyle. Our Tempo menu includes options that are protein-packed, fiber-rich, calorie and carb conscious, keto-friendly, and dietitian-approved.

Similar to our recipes, we recognize that variety is the spice of life, and therefore, our employees also bring their uniqueness and color to our fantastic team. We’re eager to work with humble team players and pragmatic next-level thinkers to innovate on Home Chef’s offerings.

The FSQA Program Manager is responsible for advancing Home Chef’s food safety and quality assurance initiatives with a continuous improvement focus. This role will develop, enhance, and implement food safety programs, identify improvement opportunities, and promote compliance with regulatory and company standards. Collaborating closely with both corporate and plant FSQA teams, the FSQA Program Manager will drive process efficiencies and innovations that reduce risk and enhance product quality.

Detailed Responsibilities

Development and implementation of policies and programs

Work with Director of FSQA to align on Home Chef’s food safety and quality vision, goals, and priorities.
Provide guidance to site FSQA teams to mitigate food safety, sanitation, and quality risk.
Oversee the development, implementation, review, and maintenance of the SQF System, including food safety and quality fundamentals, and the food safety and quality plans in accordance with FSMA.
Work closely alongside plant and corporate teams to implement new food safety and quality programs or roll out changes to existing programs as they relate to food safety, quality, and / or sanitation.
Manage communication with plant and corporate stakeholders regarding new or updated programs.
Lead site specialists and superintendents through regulations, policy, and program development and improvement.
Serve as point person for leading investigations on any major food safety, quality, and sanitation issues, escalating to FSQA Director as necessary.

Continuous Improvement and Program Development

Partner with the Director of FSQA to establish a vision for continuous improvement within Home Chef’s food safety programs.

Identify and implement enhancements to existing food safety and quality processes to improve efficiency and effectiveness.

Ensure FSQA programs align with best practices and industry standards, including SQF and FSMA requirements.

Analyze data and trends to proactively address areas of food safety risk and quality assurance gaps.

Develop and implement training materials to standardize best practices and drive program adoption at all facility levels.

Manage Corporate FSQA Resources and Cross-functional Collaboration

Manage corporate FSQA resources to ensure efficient execution of improvement initiatives across departments.

Collaborate with plant FSQA teams and corporate stakeholders on program updates, providing clear guidance on new initiatives.

Oversee the deployment of technology and tools that support continuous improvement in FSQA processes.

Serve as Corporate FSQA Team Lead for Operations Led Process Improvements

Provide leadership and is an active member of project teams to ensure food safety concerns are addressed at assigned plants.

Serve as point person, representing FSQA Team for all major changes in tools and / or systems (i.e. Quality Management System).

Anticipate impacts to food safety, quality, and / or sanitation as new products and / or processes are introduced, generating solutions to address needs.

Keep FSQA Leadership Team up to date on all process changes and / or improvements, providing guidance to site teams.

Maintain up-to-date records on program performance metrics, identifying trends that indicate improvement opportunities.

This position requires 40% travel.

Qualifications

The requirements listed below are representative of the knowledge, skill, and / or ability needed for this role. Reasonable accommodations may be made to enable individuals with disabilities.

Minimum Bachelor’s degree in food science, food technology, microbiology, or a related field.

In lieu of a Bachelor’s degree, a combination of education and experience may be considered, provided the candidate has demonstrated technical proficiency in the areas of food safety, food microbiology, food defense, and food policy.

5 years experience in quality assurance, food safety, food distribution, food manufacturing, supply chain, or related field.

HACCP certification and experience maintaining HACCP program strongly preferred.

SQF Practitioner certification preferred; Previous experience with GFSI, SQF, and USDA audits.

Understanding of Food Safety regulations, laws, and best practices including those from FDA, USDA, and other state and local entities.

Knowledge of food microbiology, food safety, and food defense.

Experience developing, implementing, and maintaining food safety programs.

Demonstrated experience in implementing and sustaining continuous improvement initiatives.

Strong analytical skills, with the ability to use data to inform program enhancements.

2 years experience managing and coaching a team, with the ability to influence others.

Excellent verbal, written, and interpersonal skills, capable of influencing and training cross-functional teams.

Self-motivated, adaptable to a fast-paced environment, and committed to driving efficiency and innovation.

If not already obtained, must complete PCQI and HACCP training within 3 months of hire.

More About Us

Perks and Benefits

Candidates can experience Home Chef as a customer - enter promo code PEOPLE30 for $30 off your first order!

Medical, dental, vision, life, and disability insurance available.

Paid holidays, sick time, and vacation time.

401k program.

Flexible spending accounts for qualified medical, dependent care, parking, or transit expenses.

How We Work Together

We are humble team players.

We are warm and gracious with team members and customers. We seek feedback to improve ourselves - and respectfully listen to and accept input.

We are pragmatic next-level thinkers.

We come up with novel and unique ideas. We explore new strategies to avoid being constrained by conventional thinking.

We take ownership.

We approach ambiguous problems, prepared to dive in, get curious, and learn more. We are results-driven, always challenging ourselves to exceed goals.

We all show up authentically at Home Chef. Our team includes individuals with a variety of identities, backgrounds, and perspectives. You can trust that you’ll be able to bring your whole self to an inclusive and enjoyable workplace.

Home Chef is committed to the full inclusion of all qualified individuals. As part of this commitment, Home Chef will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, or to receive other benefits and privileges of employment, please contact our People team at hr@homechef.com.

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Salary : $30

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