What are the responsibilities and job description for the Lead Audio Visual Field Technician Job at Tbwa Chiat / Day Inc in Milwaukee position at Tbwa Chiat/Day Inc?
WHO WE ARE :
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.
We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.
THIS POSITION REQUIRES UP TO 70% TRAVEL.
WHAT YOU’LL DO :
- Lead the Installation and de-installation of AV / TelePresence products
- Lead a team of AV Technicians on installation projects
- Configuration of endpoints and infrastructure
- Preparation of room audits ensuring technology can work at optimum level
- Perform preventative maintenance to ensure equipment and room is ready for use
- Identify defective / failed equipment and provide solutions
- Complete Post Installation Assessments
- Perform on-site User Acceptance testing
- Install software upgrades
- Act as a point of escalation for technical issues and provide solutions for ongoing faults
- Work as part of the EOS team providing AV solutions and services on-site interfacing with the designated client in line with the customer requirements and service level agreement
- Communicate with management team throughout the day, as it relates to assignments
- Project reporting and updating
- Document and report hardware failures and manage Break / Fix and RMA requests as needed
- Supervise, instruct and help with rack building processes
- Travel to customer sites nationally as required
WHAT YOU NEED TO SUCCEED :
TECHNICAL SKILLS :
EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender, gender identity, gender reassignment, age, religious or similar philosophical belief, race, national origin, political opinion, sexual orientation, disability, marital or civil partnership status or other non-merit factor.
Pay Range : $75,000 - $100,000 USD
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Will you now or in the future require sponsorship for employment with EOS?
Are you legally authorized to work in the Country where this Position is located without sponsorship?
Do you have valid work authorization documents?
What are your salary requirements for this job?
Have you ever led an installation / de-installation AV project?
Do you have experience terminating, configuring and programming at least one of the following types of equipment : Extron, Cisco, Crestron and / or AMX?
Are you willing to travel up to 70%?
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Salary : $75,000 - $100,000
