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Senior Quantitative UX Researcher

Tbwa Chiat/Day Inc
San Francisco, CA Full Time
POSTED ON 1/17/2025
AVAILABLE BEFORE 4/12/2025

Panasonic Well is a venture and business incubator from the Panasonic Group focused on pioneering new health and wellness solutions by connecting hardware, software and services through industry-leading, responsible AI. We are committed to building an ecosystem of technology that improves well-being for every generation.

Find out if this opportunity is a good fit by reading all of the information that follows below.

Panasonic Well operates in the US as Panasonic Well LLC and in Japan as a division of Panasonic Holdings Corporation.

About The Role :

We are a health and wellness-focused startup building AI-powered products designed to help families thrive. As a Senior Quantitative Researcher, you’ll play a foundational role in driving research efforts that uncover critical insights into user needs, challenges, and motivations. Being in a 0 to 1 environment, you’ll have the unique opportunity to shape and refine product strategies from the ground up. If you’re a researcher ready to make an impact in a fast-paced, dynamic environment, and are passionate about creating meaningful solutions for families, we’d love to hear from you!

What You'll Get to Do :

  • Lead large-scale, foundational quantitative research studies, delivering actionable insights to inform product strategy and development.
  • Conduct advanced quantitative research, define post-launch product metric tracking, and launch benchmark studies to address complex business questions.
  • Design and execute 0 to 1 research initiatives, providing data-driven recommendations that shape early-stage product concepts.
  • Define, track and analyze UX metrics such as CSAT, ease of use, and other customer satisfaction indicators to measure product success.
  • Develop robust customer segmentation frameworks to understand diverse customer needs, behaviors, and preferences.
  • Synthesize complex data sets into clear, digestible findings and present them to stakeholders at all levels of the organization.

What You'll Bring :

  • 6-8 years of experience in quantitative research, with a focus on benchmark studies, pricing research, and defining UX metrics.
  • Proven track record of designing and executing research studies from inception to reporting.
  • Experience with customer segmentation and creating data-driven personas to inform product decisions.
  • Familiarity with health and wellness-focused research, particularly within a B2C context, and integrating UX research into product development lifecycles.
  • Experience with statistical analysis, modeling, experimental design, and survey design.
  • Solid analytical skills, with the ability to synthesize datasets into actionable insights and translate them into impactful narratives.
  • Adaptable and resourceful, thriving in a fast-paced, agile environment while balancing multiple projects and shifting priorities.
  • What We Offer :

    The future of work at Panasonic Well is flexibility. Like many other leading Silicon Valley based businesses, we follow a hybrid workplace model post-pandemic. We believe this model is consistent with our goals of fostering a highly collaborative culture, promoting employee well-being, and developing a workplace that is engaging, equitable, and innovative.

    Local (Bay Area) employees are expected to come into the office on Mondays & Wednesdays and optional on the other days of the week. Fully remote (Work From Home) employment may be available for select positions.

    Employee benefits include :

  • Competitive compensation
  • 401(k) with employer match
  • Life & Short Term Disability Insurance
  • Supplemental Medical Coverage
  • 12 Company Holidays
  • Paid Maternity & Parental Leave
  • Paid Caregiver Leave
  • Employee Assistance Program
  • Group and 1-on-1 Career Coaching
  • Pet Insurance
  • Casual Dress Code
  • Catered Lunch & Snacks
  • Discounts on Panasonic products
  • Company Social Events
  • We are proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, disability status, protected veteran status, and any other characteristic protected by law. All qualified individuals are required to perform the essential functions of the job with or without reasonable accommodation. Pre-employment drug testing is required for safety-sensitive positions or as may otherwise be required by contract or law. All candidates must have valid authorization to work in the U.S. Thank you for your interest.

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