What are the responsibilities and job description for the Tbwa Chiat/Day Inc is hiring: Audio Visual, Lead in New York position at Tbwa Chiat/Day Inc?
Job Responsibilities :
- Independently operate, maintain, analyze, troubleshoot, repair, and manage AV systems and peripherals.
- Daily morning check of all conference rooms to proactively identify issues and ensure they’re all in working order for the day’s meetings.
- Own pre-meeting AV checks for high-profile events as well as for VIP / executive video meetings.
- Assist with the scheduling of AV support for high-profile events as well as for VIP / executive meetings.
- Ability to troubleshoot, upgrade and / or replace AV components.
- A clear understanding of audio-visual signal flow troubleshooting.
- General understanding of industry-leading vendor equipment.
- Ability to coordinate external vendor support when required.
- Complete familiarity with—and adherence to—standard business practices and procedures.
- Fully meet key support performance metrics and SLAs.
- Familiarity with ServiceNow ticketing.
- Consult, manage, and possibly lead client pitch expectations and technology support.
- Strong understanding of Crestron, Poly, and Cisco AV endpoints.
- Familiarity with Zoom, Teams, Blue Jeans, and WebEx video conferencing platforms.
- Live event production and support experience.
- Consistent and accurate AV inventory management.
- Real-time communication of any high-profile event issue.
- Creating a productive work environment using trust and other appropriate strategies.
- Assessing team performance and providing feedback to employees.
- Create an inspiring team environment with an open communication culture.
- Set clear team goals.
- Oversee day-to-day operations, delegate tasks, and set deadlines.
- Monitor team performance and report on metrics.
- Motivate team members.
- Discover training needs and provide coaching.
- Listen to team members’ feedback and resolve any issues or conflicts.
Soft Skills :
Minimum Qualifications :
Doer : Very strong technically to fix and handle issues internally, engage with vendors for repairs, and ensure all equipment is operational.
Physical Demands :
Other Duties :
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Pay Range : $36 - $40 USD
About SPS :
SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe.
At SPS, we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity, and diversity.
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Salary : $36 - $40
