What are the responsibilities and job description for the Technical Program Manager position at Tbwa Chiat/Day Inc?

Are you a seasoned program manager ready to lead complex technical programs that redefine the future of robotics? We are seeking a Technical Program Manager who is passionate about driving innovation and accelerating robotics transformation for our customers. In this role, you will collaborate closely with cross-functional teams, customers, and partners to develop and launch cutting-edge robotic solutions. You‘ll need to thrive in an environment of ambiguity, excel at problem-solving, and be comfortable managing multiple priorities in a fast-paced setting. Effective communication at all levels is key, as you‘ll be presenting and conveying your insights clearly in both written and verbal form. If you‘re a strategic thinker with a proven track record in program management and a deep understanding of the robotics industry, we want to hear from you.

This role is located at our Seattle, WA office location, or remotely within the US with preference for proximity to major airport hubs. It also requires an average of 40% travel to meet with customers, vendors, and attend industry events.

Key Responsibilities :

Program Management :

Develop and execute comprehensive project plans, timelines, and milestones, ensuring alignment with overall business objectives.

Monitor project progress, proactively identify and mitigate risks, resolve conflicts, and escalate issues as needed.

Lead cross-functional teams throughout the entire robotics implementation lifecycle from conceptualization to deployment.

Drive, evolve, and improve Cobot’s customer engagement playbook through standard project management skills.

Supply Chain / Logistics / Robotics Transformation :

Collaborate closely with external customers to identify challenges and opportunities in robotic automation.

Leverage the Cobot team’s expertise to drive the adoption of robotics solutions that align with customer needs.

Apply lean manufacturing principles and ROI calculations.

Act as the primary point of contact for customers, addressing inquiries, concerns, and providing technical support.

Deliver presentations and technical information to customers and stakeholders, adapting your communication style to different audiences.

Gather customer feedback and collaborate with internal teams to enhance product features.

Ability and eagerness to identify problems without an “owner” and take initiative to figure them out.

Minimum Qualifications :

Bachelor‘s degree in Engineering, Computer Science, or related field.

Minimum of 4 years of experience in program management.

Experience in application engineering, hardware and software development, and product development in enterprise-wide programs.

Proven experience in customer-facing roles with the ability to clearly convey complex technical concepts.

Excellent project management skills, including experience with agile methodologies and tools.

Strong analytical and problem-solving skills for addressing complex technical challenges.

Excellent written and verbal communication skills, with the ability to clearly and effectively communicate technical information to both technical and non-technical audiences.

Highly motivated teammate.

Willing to travel at least 40% time.

Must have and maintain US citizenship or permanent residency.

Preferred Qualifications :

Advanced degree (Master’s preferred) in a relevant field.

Experience in both hardware and software development is preferred.

Strong technical acumen with a deep understanding of robotic systems, hardware, and software integration.

Demonstrated expertise in integrating new systems within established software-driven workflows.

Proven track record in logistics, healthcare, municipal services, or similar industries.

Successful history of implementing multiple robotic systems into production pathways.

Hands-on experience in robotic deployment.

Collaborative Robotics is committed to a diverse and inclusive workplace. Collaborative Robotics is an equal opportunity employer and does not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We are committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let your recruiter know.

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