IT Engineer San Francisco, United States

Postman is the world’s leading API platform, used by more than 35 million developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster.The IT Engineer - Office Tech role encompasses advanced technical support, IT project management for Office buildouts, moves and expansions, and integrating a wide array of productivity and collaboration tools, including SaaS applications like JAMF, GSuite, Okta, and Slack. With 5-7 years of experience, the ideal candidate will excel in utilizing ITSM platforms, troubleshooting complex issues, and effectively managing multiple tasks. This position demands a proactive, self-motivated individual with a strong commitment to continuous learning and innovation, aiming to bolster the IT infrastructure and drive the company's success.What You’ll DoIT Project Management for New Office BuildsOffice Support Office Moves and ExpansionsAV Support and Setup for Onsite MeetingsNetwork Support and OptimizationTravel to offices as needed for supportEfficiently integrate and deploy new applications across the company, enhancing business processes and user experience.Swiftly diagnose and resolve technical issues, collaborating with internal and external experts as necessary.Forge strong partnerships with department leaders to identify improvement opportunities, delivering bespoke solutions to enhance operational efficiency.About You5-7 years of hands-on experience in IT Operations, AV Support, Office buildoutsExpertise in utilizing ITSM platforms and Project Management software (e.g., Jira, ServiceNow, Atlas) for efficient tracking of ongoing projects and requestsA proven track record in conducting thorough research and troubleshooting to resolve intricate technical challenges, enhancing system reliability and performance.Exceptional organizational and time management skills, with a demonstrated ability to prioritize and address multiple tasks and projects effectively.A highly self-motivated and proactive mindset, with a keen ability to work autonomously, recognize improvement opportunities, and implement innovative solutions.A strong desire for personal and professional development, with a commitment to continuous learning and adapting to the evolving IT landscape.The reasonably estimated base salary for this role ranges from $95,000 to 125,000, plus a competitive equity package. Actual compensation is based on the candidate's skills, qualifications, and experience.What Else? In addition to Postman's pay-on-performance philosophy, and a flexible schedule working with a fun, collaborative team, Postman offers a comprehensive set of benefits, including full medical coverage, flexible PTO, wellness reimbursement, and a monthly lunch stipend.At Postman, we embrace a hybrid work model. For all roles based out of San Francisco Bay Area, Boston, Bangalore, Noida, Hyderabad, and New York, employees are expected to come into the office 3-days a week. We were thoughtful in our approach which is based on balancing flexibility and collaboration.Our Values At Postman, we create with the same curiosity that we see in our users. We value transparency and honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product.Equal opportunity Postman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.#J-18808-Ljbffr

Salary : $95,000 - $125,000