What are the responsibilities and job description for the Veterinary Assistant/Receptionist position at TC Vet Clinic?
Job Overview
We are seeking a part to full time dedicated and compassionate Veterinary Assistant / Receptionist to join our team. In this role, you will be the first point of contact for clients and their beloved pets, providing exceptional customer service while managing the front desk operations of our veterinary practice. Your responsibilities will include assisting the Veterinarian as needed with appointments, surgery, etc., scheduling appointments, handling client inquiries, and assisting with administrative tasks to ensure a smooth workflow within the clinic. A background in veterinary care or animal handling is preferred but no required to enhance your ability to support our team and clients effectively.
Responsibilities
- Greet clients and their pets warmly upon arrival and provide assistance as needed.
- Schedule appointments and manage the clinic’s calendar efficiently.
- Answer phone calls and respond to client inquiries regarding services, procedures, and pet care.
- Maintain accurate patient records and ensure all information is up-to-date.
- Process payments and manage billing inquiries.
- Assist veterinary staff with basic animal handling during examinations or treatments.
- Provide clients with information on medications, treatments, and post-care instructions.
- Uphold cleanliness and organization in the reception area and waiting room.
Qualifications
- Previous experience as a Veterinary Receptionist or in a similar role is preferred but not required.
- Skills in animal handling, including dog handling techniques, are highly desirable but will train the right candidate
- Experience as a Veterinary Technician or Veterinary Assistant will be beneficial.
- Strong interpersonal skills with a customer-focused attitude.
- Excellent organizational skills with attention to detail.
- Ability to multi-task is a must
Join our team where your passion for animals can shine through your work! We look forward to welcoming a new member who shares our commitment to providing outstanding care for pets and their owners.
Job Type: Full-time
Pay: $13.50 - $14.50 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Rotating weekends
Ability to Commute:
- Elgin, NE 68636 (Required)
Work Location: In person
Salary : $14 - $15