What are the responsibilities and job description for the Customer Experience Specialist position at TCC Wireless LLC?
Job Overview:
In this role, you will be the face of TCC Wireless LLC, providing an exceptional customer experience and driving sales growth. You will work closely with store management to maintain a high-performing store environment, ensuring that customers receive the best possible service.
Main Tasks:
- Build strong relationships with customers and colleagues
- Drive sales growth through new account acquisition and upselling/cross-selling
- Contribute to a positive and supportive team culture
The ideal candidate will be a strong communicator with excellent interpersonal skills, able to build trust with customers and colleagues alike. A passion for the wireless industry and staying up-to-date on the latest products and services is essential.
