What are the responsibilities and job description for the Travel IT Field Technician position at TCI Technology Consulting Inc?
TCI has an immediate need for three Travel IT Field Technician in Lexington, KY. This is not a Corp2Corp opportunity. This is a long-term contract opportunity.
SEEKING LOCAL CANDIDATES FOR LOCAL REMOTE WORK
SUMMARY
The Travel IT Field Technician will provide IT support to multiple offices/facilities throughout the Eastern KY and Louisville area.
RESPONSIBILITIES
- Troubleshoots and resolves simple Desktop/Laptop problems.
- Installs, maintenance and acquisition of Desktops, Laptops, Software, and Peripherals located throughout the organization.
- Performs Client LAN/hard disk cleanups; assists with end user questions and problems.
- Participates in performance monitoring and tuning of PC Systems.
- Maintains an adequate spare parts inventory of systems, subsystems, and component parts used in repair work.
- Effectively communicates with clients, peers and supervision by blending appropriate levels of technical and business detail to ensure issues are thoroughly understood by his/her audience. Develop and maintain relationships with clients, peers, and management.
- Performs other duties as assigned.
REQUIREMENTS
- 4 years of practical experience in an Information Technology deskside support position.
- 4 years of experience with user accounts in Active Directory including Outlook e-mail, network resources, Active Directory Groups and access to network shared folders.
- Solid working knowledge and troubleshooting experience with printers, PC proficiency, Microsoft 365, Azure, iOS, mobile devices (phones, tablets, etc.), and wireless access.
- Basic understanding on how to troubleshoot Androids, iOS, tablets, laptops, thin clients, and Chromebooks.
- Experience using incident tracking tools (like ServiceNow or Cherwell).
- Reliable transportation is required for daily travel to various locations/facilities. Mileage reimbursement will be made at normal federal rate.
Salary : $30 - $37
