What are the responsibilities and job description for the Driver Manager position at TCI Transportation?
Overall Expectations or Position Purpose :
The Driver Manager is responsible for communicating all pertinent freight information to drivers in a region of assigned responsibility. Supervise and maintain equipment providing load capacity. Work directly with internal employees and manage expectations against operational capabilities. Employ a strategic approach by problem solving and develop corrective actions to enhance operational performance.
Essential Duties :
- Responsible for the supervision and management of a fleet of drivers, to assure proper and timely loading and delivery of products to customers.
- Assurance of DOT compliance and administration of all reporting procedures and enforce all company policies and procedures.
- Responsible for fleet efficiency including driver productivity, miles, legal HOS, operation, availability, customer service and pre-planning performance.
- Assist with development of programs, procedures, and guidelines to help align the driver workforce.
- Interaction with outside freight vendors and coordination of scheduling requirements.
- Build relationships, solve issues, and assist customers and drivers with their individual needs.
Job Requirements :
Operational Skills : This position requires an individual experienced in the movement of freight and driver relations. We are looking for a fundamentally solid performer who is consistently able to facilitate multiple projects and remain productive under pressure.
Management : This position requires experience in managing and coaching others. Troubleshooting any issues with a driver pick up or delivery to ensure proper freight delivery.
Analysis : Coordinating with operational staff in order to receive maximum productivity from drivers while operating within DOT, OSHA and other company safety departments.
Communication : This position requires the ability to build and maintain relationships with internal and external customers; and the ability to confront and resolve performance or service issues with drivers and customers effectively.
Minimum Qualifications :
TCI Benefits & Perks
About Us :
We are a family-owned company doing business since 1978.
We are dedicated and committed to safety, each other, and our customers.
Our team is positive and passionate and come to work each day with a "Can Do" attitude. We strive to be creative problem solvers who bring innovative thinking in all our work.
Being ethical , transparent, and accountable has helped shape our team and how we do business. We are looking for more people that match our core values to join our team.