What are the responsibilities and job description for the Customer Experience Specialist position at TD Bank Group?
Who We Are
TD Bank Group is a leading global financial institution with a rich history of innovation and customer focus. With over 27 million households and businesses served across Canada, the United States, and around the world, we strive to be the better bank by delivering legendary customer experiences and driving growth in the communities we serve.
Salary Range
As a Teller I, you can expect a competitive salary range of $21.00 - $26.25 USD, with opportunities for growth and advancement based on performance and qualifications.
Key Responsibilities
- Customer Transactions: Process deposits, withdrawals, loan payments, and other transactions with accuracy and efficiency
- Customer Education: Educate customers on our products and services, and refer them to specialized solutions as needed
- Lobby Leadership: Engage with customers in the lobby area, welcoming them warmly and guiding them to the right resources
Requirements
- Education: High school diploma or GED required; 6 months of work-related experience preferred
- Customer Service Skills: Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues alike
- Organizational Skills: Ability to multitask and manage multiple priorities in a fast-paced environment
Total Rewards Package
Our Total Rewards package reflects our commitment to supporting the well-being and success of our colleagues, including a comprehensive benefits program, career development opportunities, and a supportive work environment that fosters growth and collaboration.
Salary : $21 - $26
