What are the responsibilities and job description for the Senior Finance Analyst (US) - US Contact Center/Digital Channel/Retail Distribution position at TD Bank Group?

Work Location :

Cherry Hill, New Jersey, United States of America

Hours : Pay Details :

68,640 - $102,960 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business : Finance

Job Description :

The Senior Finance Analyst will provide support to the US Contact Center, Retail Distribution and Digital Channels as well as work on projects to build out different frameworks.

Subject Matter Expert (SME) business partner knowledge / professional role requiring in-depth knowledge / expertise in own domain / field of specialty and working knowledge of broader related areas
Researches and investigates a range of financial accounting / audit operational and / or reporting issues
Requires specialized and / or advanced technical / finance knowledge for own area
May need to coordinate / integrate work with other areas as needed
Nature and complexity of work supports generally medium to longer term focus
Performs advanced analysis or specialized work that requires good understanding of financial accounting or related operational policies and procedures
Integrates the broader organizational context into advice and solutions within own area
Understands the industry, competition and the factors that differentiate the organization
Applies best practices to implement process, product or service improvements
Acts as a subject matter expert within their own area of specialty or a resource for others
Contributes to setting standards within area of expertise
Solves complex problems requiring analysis of multiple variables, including consultation with multiple stakeholders
Impacts a range of functional programs and operations across own and related teams
Interprets guidelines, standards, policies and results of analysis to inform decision making at senior levels
Builds stakeholder alignment in leading projects and activities; may provide process and subject matter advice at senior levels
Works independently as the senior technical lead and guides others within area of expertise

Education & Experience :

Undergraduate degree

5 years of relevant experience

Accounting designation preferred

Customer Accountabilities :

Conducts regular, ongoing analysis, evaluation and review of business performance and initiatives against established reference points (e.g., plan, prior year, business cases) as directed

Provides advice and guidance to Finance Management and / or business partners and appropriate stakeholders on a range of finance accounting / reporting or operational processes

Applies understanding of respective business strategies to produce relevant and meaningful data analysis and materials to support the creation and maturation of business goals and objectives

Develops analysis and proper dashboards to illustrate business trends and identifies areas of business opportunities

Coordinates and / or consolidates financial information needs / requests among various parties (e.g. business Finance Teams, other stakeholders, external parties / regulators / auditors and / or centralized Finance

Acts as a key resource to the business or functional unit by providing relevant and meaningful financial information / data / guidance on specialized procedures and / or issues (e.g. tax, accounting principles, reconciliation / reporting / financial controls / finance processes etc.)

Identifies variances and contributes to the analysis, due diligence and execution and / or implementation of potential initiatives, acquisitions and / or business re-structures within defined area of responsibility

Contributes and works with FinOps or Specialized Finance teams to provide input and feedback on enhancing operational activities s (e.g. report production, system queries, process mapping, specialized tracking, analysis and transactional procedural support) where appropriate

Shareholder Accountabilities :

Adheres to enterprise frameworks or methodologies that relate to activities for our business area

Ensures respective programs / policies / practices are well managed, meets business needs, complies with internal and external requirements, and aligns with business priorities

Identifies and investigates data / analytics related issues

Consistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalates issues where appropriate

Ensures business operations are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals and physical control of assets)

Participates in cross-functional / enterprise initiatives helping to identify risk

Conducts internal and external research projects; supports the development / delivery of presentations / communications to management or broader audience

Conducts meaningful analysis at the functional or enterprise level using results to draw conclusions, makes recommendations, assesses the effectiveness of programs / policies / practices

Monitors service, productivity and assesses efficiency levels within own function and implements continuous process / performance improvements where opportunities exist

Supports the execution of remediation plans to address performance / risk / governance issues

Actively manages relationships within and across various business lines, corporate and / or control functions and ensures alignment with enterprise and / or regulatory requirements

Keeps abreast of emerging issues, trends, and evolving regulatory requirements

Maintains a culture of risk based management and control, supported by effective processes in alignment with risk appetite

Employee / Team Accountabilities :

Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues / points of interest

Provides thought leadership and / or industry knowledge for own area of expertise and participates in knowledge transfer within the team and business unit

Keeps current on emerging trends / developments and grows knowledge of the business, related tools and techniques

Participates in personal performance management and development activities, including cross training within own team

Keeps others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities

Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices

Leads, motivates and develops relationships with internal and external business partners / stakeholders to develop productive working relationships

Contributes to a fair, positive and equitable environment that supports a diverse workforce

Acts as a brand ambassador for your business area / function and the bank, both internally and / or externally

Physical Requirements :

Never : 0%; Occasional : 1-33%; Frequent : 34-66%; Continuous : 67-100%

Domestic Travel - Occasional

International Travel - Never

Performing sedentary work - Continuous

Performing multiple tasks - Continuous

Operating standard office equipment - Continuous

Responding quickly to sounds - Occasional

Sitting - Continuous

Standing - Occasional

Walking - Occasional

Moving safely in confined spaces - Occasional

Lifting / Carrying (under 25 lbs.) - Occasional

Lifting / Carrying (over 25 lbs.) - Never

Squatting - Occasional

Bending - Occasional

Kneeling - Never

Crawling - Never

Climbing - Never

Reaching overhead - Never

Reaching forward - Occasional

Pushing - Never

Pulling - Never

Twisting - Never

Concentrating for long periods of time - Continuous

Applying common sense to deal with problems involving standardized situations - Continuous

Reading, writing and comprehending instructions - Continuous

Adding, subtracting, multiplying and dividing - Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

Who We Are :

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches / stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation / incentive awards (e.g., eligibility for cash and / or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more

Additional Information :

We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process

We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Salary : $68,640 - $102,960

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Senior Finance Analyst (US) - US Contact Center/Digital Channel/Retail Distribution

What are the responsibilities and job description for the Senior Finance Analyst (US) - US Contact Center/Digital Channel/Retail Distribution position at TD Bank Group?

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