What are the responsibilities and job description for the Business Unit Application Support Analyst Ld (US) position at TD Bank?
TD Description
TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J.
TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol "TD".Department Overview
Job Description
Maintains confidentiality of work being performed
Develops and maintains relationships with business partners, both internal and external, to enhance productivity
Participates as subject matter experts on strategic initiatives involving system support
Works with users and business partners to determine information and reporting needs
Develops and sets up customized reports using reporting tools which may include complex calculations and data manipulations
Analyzes company data to identify and recommend initiatives that positively and materially impact the financial results of the company
Researches, analyzes and evaluates business system application features and functions against current and future objectives and goals
Identifies ways to customize and enhance current business applications to meet the functional needs of the business
Leads, assists, develops and executes test plans for all phases of system changes, conversions and projects to ensure implementation meets all requirements and does not affect overall system functionality
Resolves issues and problems by conferring with staff, management, other internal departments, outside contacts as necessary
Helps senior management by giving insightful and proactive reporting and analysis and various corporate and business line initiatives
Maintains corporate strategy projects and deliverables ensuring that department tracks progress against objectives and commitments
Challenges self and others to develop new and innovative analytics and points of view
Coaches other team members, as appropriate within area of expertise
Leads and contributes to ongoing improvement of the partner experience within assigned application areas
Job Requirements
7 years related experience required
Excellent communications, problem-solving and decision making skills
Demonstrates leadership, coaching, counseling and supervisory skills are required
Demonstrates ability to develop and maintain strong relationships across business lines and with vendors
Excellent organization, planning and coordination skills
In-depth knowledge of systems testing procedures and practices
Inclusiveness
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.
If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.
EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.
Job Family
Job Category - Primary
Job Category(s)
Hours
Business Line
Time Type
Employment Type
Country
Province/State
City
Work Location
**Province/State (Primary)
City (Primary)
ProvState 2
City(s) 2
ProvState 3
City(s) 3
ProvState 4
City(s) 4
