Head of Insider Protect Program Support

Job Summary

The Head of US Insider Threat Management Programs oversees the US program responsible for insider risks. This role acts as the conduit across all facets of the insider threat management program to ensure comprehensive insights are delivered to the business and provides programmatic support to the operational teams.

Key Responsibilities

• Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork, and handling any/all disciplinary actions, as required.
• Coordinates and ensures on time and successful delivery of US remediation activities.
• Analyzes insider threat management data and reporting, providing meaningful insights to leadership and the lines of businesses to improve risk environment.
• Acts as interface for US leadership for insider threat engagement, communicates updates to leadership through development of memorandums, executive presentations and board materials.
• Conducts post-allegation reviews to drive continuous improvement of investigative program and partner with operations leadership to implement enhancements.
• Maintains and manages procedures.
• Coordinates governance activities including responses for second line, audit and regulatory requests across insider threat management team.
• Ensures regulatory reporting requirements are adhered to.
• Follows all Risk, Compliance, and Audit guidelines.
• Supports development and implementation of operational strategies; achieves measurable results.
• Ensures all teams work with teams in Protect and all other relevant Business lines.
• Keeps Protect leadership and executives informed of current risk events.
• Works with impacted business lines to understand key vulnerabilities.

Requirements

• Bachelor's degree or acceptable equivalent work experience.
• MBA, or applicable professional certifications preferred (CFE, CCEP, etc.).
• 10 years as leader of a programs function, preferably in a major financial institution with multiple lines of business.
• Relevant experience in complex retail/consumer financial services/payment services organizations with multiple financial products, or a regulatory agency relating to bank fraud and related laws/regulations.
• Preferred experience in an organization responsible for misconduct or investigations.
• In-depth knowledge of the financial industry, related laws or regulations, and good understanding of multiple regulatory environments and jurisdictions.
• Experience in cultural change and education in large organizations with diverse populations.
• Record of accomplishment for attracting, developing, and retaining strong team members and building strong teams.
• Demonstrates proficiency in highly complex problem solving, with sound judgment in making decisions.
• Record of accomplishment of establishing a proactive and constructive dialogue and working partnership with internal constituencies in the business and in peer corporate functions, and with external legal and governmental parties.
• Exceptional verbal/written communication skills, presentation, interpersonal, collaborative, organizational skills.

About Us

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking.

Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.