What are the responsibilities and job description for the HR Operations Analyst I (US) - Adjudication Team position at TD Bank?
TD Description
TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J.
TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol "TD".Department Overview
Job Description
Identifies key operational / reporting / process issues
Leads problem resolution for issues that have been escalated, and/or escalate to appropriate level where further clarity or interpretation is required for higher complex policies or rules is required
Provides thorough analysis and/or specialized reporting or operational/ process support
Requires general understanding of the overall function and/or businesses supported
Some complexity in operational / reporting / process and/or analysis function generally requiring a short term focus
May lead small scale initiatives or work stream packages for assigned area
Job Requirements
Undergraduate degree required
2 years relevant experience required
Sound knowledge and understanding of the operating environment, business process and procedures, and transaction lifecycle for own area
Requires general understanding of the overall function and/or businesses supported
Organized self-starter with excellent analytical, problem-solving and time management skills
Detail oriented, high level of accuracy and ability to work independently
Strong communication skills, both oral and written
Strong PC skills including Microsoft Office, Excel, Access and PowerPoint
Strong customer orientation, interpersonal and communication skills to deal effectively with all levels of staff
Inclusiveness
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.
If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.
EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.
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