Demo

Manager of Collections Management – Protect Threat Intelligence / Mgr Information Security (US)

TD Bank
Mount Laurel, NJ Full Time
POSTED ON 1/24/2025
AVAILABLE BEFORE 3/23/2025

Work Location:

Mount Laurel, New Jersey, United States of America

Hours:

40

Pay Details:

$87,000 - $151,000 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Technology Solutions

Job Description:

Department Overview:

This role is for a Manager of Collections Management to lead and drive the operational and strategic priorities within TD's Threat Intelligence organization. This role is integral in managing a multidisciplinary team and coordinating intelligence's value across physical, cyber, fraud, all-source, and geopolitical stakeholders. The ideal candidate has a strong background in financial services, exceptional leadership, and will excel in a fast-paced environment, has experience managing collections and requirements, vendor evaluations, and customer-centric reporting for internal stakeholders and senior leadership. This role involves managing a team, ensuring compliance with regulations, and optimizing recovery rates while maintaining a customer-focused approach.

Job Description:

The Manager Information Security manages / leads a team of Technology Controls / Information Security experts in the development and/ or management of relevant strategies, programs, tools, frameworks and policies and provides specialized oversight / control / governance activities for a key business line/segment or transformational (change the bank) strategic initiative / program, liaising across the organization and primarily interfacing with executive and/or functional stakeholders to minimize overall technology risks to the Bank for own area.

Depth & Scope:

  • Advanced knowledge of Bank, technology standards and managing people / projects
  • Leads a small team of IT professionals; coaches/ educates, monitors and manages team members
  • Strong communication, negotiation and organizational skills specifically including the ability to present options in business terms to both IT and business staff including executives

Education & Experience:

  • Bachelor's degree preferred
  • Information security certification / accreditation an asset
  • 7 years of relevant experience

Desired Qualifications:

  • Oversee and mentor a diverse team of collection analysts, fostering collaborative and a high-performance culture.
  • Define team goals, establish key performance indicators (KPI), Priority Intelligence Requirements (PIT), perform vendor evaluations and manage relationships, develop a report feedback mechanism for internal stakeholders, and ensure alignment with organizational objectives.
  • Collect information on cyber security or cyber threats and deliver to executive audiences using the appropriate language and content for leadership. (plain language briefings (written and verbal) and reports).
  • Engage with information sharing teams to create non-technical communication materials to inform critical stakeholders on emerging events that have or may have impact to TD to ensure consistent information is gathered and shared with appropriate stakeholders.

Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package


Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Salary : $87,000 - $151,000

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