What are the responsibilities and job description for the TDS Telecommunications LLC is hiring: CREATIVE SERVICES MANAGER in Madison position at TDS Telecommunications LLC?

Overview

Creative talent needed to grow with TDS!

TDS is seeking a talented, strategic leader to manage and drive the marketing communications for our business needs, located in our Madison, WI office.

The Creative Services Manager is responsible for the strategic direction and management of all customer sales and marketing communications for TDS’s consumer segment and business segments for both wireline and cable operations, as well as required communications. As the lead in this function, this position manages a team of designers, copywriters, creative support staff, and external vendors responsible for :

Developing copy and creative, message and design strategy to achieve company goals.
Managing the TDS brand(s) and graphic / advertising standards, and participating and contributing to brand strategy, management, and execution initiatives.
Developing and implementing product support materials including collateral and customer service communications.
Serving as a consultant for new customer acquisition and retention initiatives with the marketing and sales team.
Ensuring efficient scheduling and prioritization of marketing production to meet customer deadlines.
Developing process improvements and efficiencies in the workflow / production process.

TDS was voted one of 2017 Best Places to Work by Madison Magazine!

TDS Telecommunications LLC (TDS Telecom / TDS) is the seventh largest local exchange telephone company in the U.S. with 1.2 million connections to high-speed internet, phone, and TV entertainment services in nearly 900 rural, suburban, and metropolitan communities. TDS, a growing force in the cable industry, operates BendBroadband, which is part of TDS Broadband Service LLC. For residential customers, TDS deploys up to 1Gig internet access, IPTV service (TDS TV), cable TV options, and traditional wireline services. For businesses, TDS offers advanced communications solutions, including : VoIP ( managed IP Hosted voice), high-speed internet, fiber optics, data networking, and hosted-managed services. Visit tdstelecom.com or tdsbusiness.com. TDS Telecom, headquartered in Madison, Wis., employs more than 2,800 people and is a wholly owned subsidiary of Telephone and Data Systems, Inc. In 2018, TDS was recognized in Forbes' list of America's Best Employers for Diversity. The TDS family of companies, which includes TDS Telecom, is listed at 190 out of 250 top employers in the U.S. Telephone and Data Systems, Inc. [NYSE : TDS], a Fortune 1000 company, provides wireless; cable and wireline broadband, TV and voice; and hosted and managed services to more than six million connections nationwide through its businesses U.S. Cellular, TDS Telecom, OneNeck IT Solutions LLC, and TDS Broadband Service. Founded in 1969 and headquartered in Chicago, Telephone and Data Systems, Inc. employs more than 9,900 people. Visit tdsinc.com.

Responsibilities

Develop and direct TDS’s creative direction for external and internal communications aimed at the consumer and commercial segments, including :

Ongoing project management of all campaigns and projects.

Branding and graphic / advertising standards for TDS.

Creative development (concepting, copywriting, design, etc.) for radio, outdoor, print, direct response, and digital media for the commercial and consumer marketing teams.

Provide direction and supervise Creative Services staff including copywriters, graphic / motion graphics designers, videographers, creative traffickers, and external advertising agencies.

Serve as consultant for Product Management, Customer Care Operations, Consumer and Commercial Marketing in the development of customer acquisition and retention initiatives.

Provide marketing and creative direction to the Internet Marketing Team.

Serve as a subject matter expert for marketing activities to the Call Center Operations Team.

Other duties as necessary to achieve company goals.

Qualifications

Required Qualifications :

Bachelor’s degree in business related field OR 4 years professional work experience

7 years experience in sales and marketing, sales management, brand management, and / or consumer or small business service environment.

Other Qualifications :

3 years of related experience with electronic or print development and management

3 years of outside agency management or involvement with advertising

Familiar with inbound and outbound telephone sales or in-store sales

Ability to plan and execute sales and marketing programs that will produce revenue and results

Ability to analyze sales programs for success, profitability, and customer loyalty and satisfaction of product or service purchased

Excellent teamwork skills and ability to work with employees at all levels

Previous management and supervisory experience

Excellent oral and written communication skills including presentation skills

Excellent organizational skills, follow-through, and attention to detail

Knowledge of up-to-date telecommunications policies, standard practices, laws, regulations and proposed changes and the ability to apply them consistently

Strong computer skills (knowledge of Microsoft Office preferred).

Benefits :

As a part of your total compensation, TDS provides a comprehensive, competitive benefit package. The benefit plans address both the immediate and long term needs that you and your family may have. For an overview of what we have to offer for full-time employees including vacation, health benefits, and retirement options please click here .

J-18808-Ljbffr

Apply for this job

Receive alerts for other TDS Telecommunications LLC is hiring: CREATIVE SERVICES MANAGER in Madison job openings

TDS Telecommunications LLC is hiring: CREATIVE SERVICES MANAGER in Madison

What are the responsibilities and job description for the TDS Telecommunications LLC is hiring: CREATIVE SERVICES MANAGER in Madison position at TDS Telecommunications LLC?

What is the career path for a TDS Telecommunications LLC is hiring: CREATIVE SERVICES MANAGER in Madison?

Job openings at TDS Telecommunications LLC

Not the job you're looking for? Here are some other TDS Telecommunications LLC is hiring: CREATIVE SERVICES MANAGER in Madison jobs in the Madison, WI area that may be a better fit.

We don't have any other TDS Telecommunications LLC is hiring: CREATIVE SERVICES MANAGER in Madison jobs in the Madison, WI area right now.

AI Assistant is available now!