Medical Administrator - Hauora Heretaunga

• Full Time
• Application Closes 10 Mar 2025
• Hawkes Bay - Hastings
• Receptionist and Information Clerk
  
  

Hauora Heretaunga delivers quality, evidence-based primary care services to our population of almost 7000 patients using the Health Care Homes framework. We are a high-needs clinic, committed to improving health equity in our local community and making a difference to Māori Health.

The purpose of the Medical Administrator role to provide effective and efficient administration support for our Medical and Dental Clinics. Every day is busy with a variety of administration tasks, being on the phones booking appointments through to greeting whānau at our reception for the Medical and Dental teams.

Key Tasks Include

• Answering incoming calls
• Capturing and recording accurate information
• Responding to enquiries - written and kanohi ke ti kanohi
• Scheduling patient appointments according to the Scheduling matrix and Clinician availability
• Managing cancellations and backfilling to ensure that bookings are at capacity.
• Fill in cover for practise reception.
  
  

This is a great role if you are interested in working in the fast moving, busy primary health care sector. It is an opportunity to work grow your administration skills and work alongside experienced Health Professionals in a supportive, caring, team environment.

This is a full time, permanent position, working Monday to Friday between the hours of 8.00am to 6.00pm [40 hours].

Ideal Candidates Will Have

• a warm, welcoming personality with great people skills
• an understand of tikanga Māori – whānaungataunga, whakamana
• previous medical administration experience in an advantage, ideally in Indici or similar system
• a can-do attitude, flexibility and willingness to go the extra mile
• professionalism in all aspects of mahi from personal presentation to practice
• high standards of client privacy and confidentiality
• a current, Full Driver’s License
  
  

What We Offer You

• A competitive salary
• 5 weeks annual leave
• Southern Cross Wellness One Health Insurance
• Life insurance
• Birthday leave
• Career opportunities
• Wellness activities
• A positive, friendly, values-based organisation that cares about its staff.
  
  

This is an exciting opportunity to work in progressive and professional kaupapa Māori Primary Care Medical practice.

Check out our website or Facebook for videos of the caring, fun workplace that is Te Taiwhenua o Heretaunga.

Please Include

Covering letter

Up to date CV

TTOH Application form [online]

Applications close: Monday 10th March 2025

Applications will be reviewed as they come in, so don’t delay!

• 2305-Kaitari---Administrator-Mar-2023.docx