What are the responsibilities and job description for the Post-Construction Specialist position at Team 2020?
Role, Responsibilities, Expectations, and Key Numbers - RREK
Post-Construction Specialist
Role Description - Brief Summary of Team Member's Role
This role is responsible for taking EXTREME OWNERSHIP in ensuring excellence in residential new-construction project installations, including but not limited to:
- Finished hardware in kitchens, bathrooms, door hardware, cabinetry and trim carpentry, and miscellaneous other punch list and repair items as needed
- Execute a hands-on approach and expert-level proficiency in a diverse toolset, the Post-Construction Specialist plays a pivotal role in enhancing the quality and value of our homes
- Contribute directly to the satisfaction of our clients and the success of our projects.
Why This Role is AWESOME! - The Exciting Reasons Why This Role is the MOST Important Role in the Entire Company
This role is a linchpin in our mission, turning plans into reality and houses into homes. This role puts a stamp of excellence on projects that shape lives and futures, embodying our core values, making vital contributions that ripple through the families we serve.
This position is an opportunity to make a tangible difference, offering personal growth and professional development within a team that values results and nurtures expertise. Every project completed enhances our mission and directly impacts the quality and integrity of our homes. If you're driven by passion and pride in your craft, here’s your platform to excel and make a meaningful difference.
What OBSERVABLE Behaviors Should We See EVERY Day?
Performing all assigned work in a safe and efficient manner
Properly maintaining and storing all equipment and tools
Providing excellent service to both internal and external customers
Collaborating effectively with other teams to ensure seamless operations
Responsibilities -Doing the Job. The Actions for Which the Team Member is Responsible.
- Live out Team 2020's culture and core values.
- Ensure excellence and precision in the installation of finish hardware in kitchens, bathrooms, door hardware, cabinetry, and trim carpentry.
- Maintain a safe and organized work environment, adhering to all safety protocols and guidelines.
- Collaborate with the construction team to ensure seamless integration of installations within project timelines.
- Monitor tool and equipment inventory and perform routine maintenance
- Track and document all installation, maintenance, and repair activities as well as time and money spent
- Perform “Daily” Logs in Buildertrend at each jobsite on every visit.
- Maintain an inventory of necessary tools, equipment, and hardware supplies required for the job.
- Address and resolve miscellaneous punch list and repair items in a timely and efficient manner.
- Other duties as assigned.
Expectations - Achieving the Results. The Goals and Metrics for Which the Team Member is Held Accountable.
- 100% of scheduled Finish Hardware Labor completed on spec (time/budget/quality)
- Achieve a 95% or higher satisfaction rate from construction teams.
- Maintain a 100% safety record and comply with all applicable safety regulations and policies
- Maintain 95% callback-free projects (from the construction team during construction and from the warranty team post-construction)
- Conduct quality control inspections on 100% of installations before handover
- Provide feedback every week on your morale, stress, and workload using the EntreLeadership weekly report tool.
Benefits:
- 401(k) (If working full time, after 12mo)
- 401(k) matching (If working full time, after 12mo)
- Paid Time Off (If working full time)
- Parental and Bereavement leave
- Team Member Home Accelerator Program
- Professional development assistance and growth tools
- Referral program
- Retirement plan
- Health Benefits
- Dental and Vision
- Dave Ramsey Smart Dollar and other financial success tools
- Monthly Success Sharing (bonus, full time, after 6mo)
Schedule:
- Full Time (45 /- hours)
- 8 hour shift (extra hours as required)
- Monday to Friday (extra hours as required)
Supplemental Pay:
- Bonus Pay
- Truck / Fuel Allowance
Ability to commute/relocate:
- North Carolina: Reliably commute or plan to relocate before starting work, required, at the applicant's expense
- Must have or be ready to acquire a full size pick up, and if needed, a bed extender to handle 16' materials.
Experience:
- Mid-Level to Proficient
- Field Experience (Construction) Required (one year minimum)
Must Have:
- Good Attitude
- Strong Work Ethic
- Desire to Learn and Grow
Our Purpose / Mission / Values
Purpose:
We Help You Own Your Future.
Mission Statement:
We build attainable homes and develop leaders.
Core Values:
Unwavering Integrity: Always do what's right, even when nobody will know.
Extreme Ownership: Embrace total responsibility with no excuses.
Gritty Action: Relentlessly pursue goals.
Active Caring: Intentionally invest in others' growth and well-being.
Radical Candor: Build trust by wrapping bold honesty in genuine love.
Abundant Value: Create extraordinary impact to enrich others.