What are the responsibilities and job description for the Insurance Customer Service Rep position at Team 360 Agency?
Job Description
At Team 360 Agency, we believe in blending expertise with a fun, supportive work environment. Backed by Country Financial, a trusted provider since 1925, our teamled by Teresa Robinson and Chelsea Thompsonhas decades of experience providing top-tier insurance and financial services.
Were a tight-knit team of four who value talent, skill, and work-life balance. With engaging training, a relaxed atmosphere, and a culture of growth, we offer a workplace where you can build a career, enjoy flexibility, and earn a great income. If you thrive in a family-like, casual, and supportive environment, youll fit right in!
As an Insurance Customer Service Representative, youll be the first point of contact for our clients, ensuring they receive exceptional service with every interaction. Your role will include handling inbound and outbound calls, managing accounts, and providing timely support. Youll also work with multiple systems to ensure seamless service. This role is perfect for a people person who is dependable, detail-oriented, and eager to grow.
This position offers a competitive base salary of $40,000 per year plus performance-based bonuses. With flexible schedules, continuous training, and advancement opportunitiesincluding the potential to own your own agency after two yearsthis is more than a job; its a career path. Ready to be the face of our agency and make a real impact? Apply today!
Salary: $40000 per year
Benefits
Annual Base Salary Bonus Opportunities
Paid Time Off (PTO)
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Evenings Off
Weekends Off
Flexible Schedule
Casual Dress Code
Health Insurance Stipend
Responsibilities
- Deliver outstanding customer service while handling inbound and outbound calls.
- Communicate clearly and professionally to assist clients with their accounts.
- Manage follow-ups and complete tasks in a timely manner.
- Learn and become proficient in multiple insurance systems.
- Ensure reliable attendance and serve as the go-to person for opening and closing the agency.
Requirements
- Strong interpersonal skillsyou enjoy working with people and providing solutions.
- Bilingual in Spanish is a plus
- Reliable, dependable, and highly organized.
- Proficient in computers and typing, with the ability to learn new systems quickly.
- Effective communication skills, both verbal and written.
- No prior licensing is requiredwe provide all the training you need!
Salary : $40,000