What are the responsibilities and job description for the Customer Marketing Specialist position at Team Allen Roads?
We have an immediate opening that needs to be filled ASAP for a Customer Marketing Specialist where you’ll be tasked to work with industry-leading telecommunications companies! As a Customer Marketing Specialist, you will engage closely with our clients to deliver high-impact marketing programs, support sales efforts, and connect with those in your local communities that need assistance the most. Our main priority with our mentoring is making sure that our daily work life is focused on creating an environment that promotes growth, where you can develop your skills, advance within the company, and grow your career in the way that aligns with your professional goals.
Primary Responsibilities of the Customer Marketing Specialist:
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Primary Responsibilities of the Customer Marketing Specialist:
- Design and implement customized marketing programs that promote our top telecommunication services
- Drive sales and customer service efforts by fostering and nurturing relationships with customers, focusing in on key needs for their situation
- Support sales campaigns and marketing initiatives by working closely with various Customer Marketing Specialist and corporate marketing teams
- Review customer interactions with managers to improve service offerings and ensure a positive customer service & sales delivery process
- Implement customer-focused solutions to enhance customer engagement and identify opportunities for further market expansion
- Handle customer inquiries, troubleshoot issues, and ensure the efficient execution of delivery processes
- Work independently and collaboratively with the team to develop innovative strategies for achieving sales goals
- Provide exceptional customer service by anticipating client needs and proactively offering solutions
- 1-2 years of experience in sales, customer service, or a related Customer Marketing Specialist position
- Experience in marketing, sales, or customer service roles with a focus on telecommunications is a plus, but not required
- Exceptional communication skills and the ability to build and maintain relationships with clients
- Strong organizational and project management skills to successfully execute marketing campaigns
- A passion for delivering high-quality customer service and driving sales through personalized service
- Attention to detail, with the ability to prioritize and manage sales activities effectively
- A positive attitude, proactive mindset, and a desire to tackle new challenges
- A culture that focuses on developing you every step of the way to have you grow from a Customer Marketing Specialist to upper management
- Daily training from top performers to refine your sales and customer service skills
- A team-family atmosphere where team success is celebrated and individual goals are always highlighted
- Opportunity for you to shape your career path and develop professionally in an exciting, fast-paced industry
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