What are the responsibilities and job description for the Body Shop Office Assistant position at Team Auto Center?
Body Shop Office Assistant
Scottsbluff, NE
About Us
At TEAM Auto Center, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at TEAM Auto Center is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.
What We’re Looking For
TEAM Auto Center is looking for Body Shop Office Assistant to help support our booming Body Shop business and to provide our customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace.
Benefits
- Medical and Dental
- Paid time off and vacation
- 401K Plan
- Growth opportunities
- Employee discounts on products and services
Responsibilities
- Maintain Customer Satisfaction at or above company standards.
- Quote, order and schedule Windshield replacements
- Answer phones.
- Open Repair orders and give to the technicians
- Close Repair orders and collect payment for repairs.
- Make progress and follow up calls to guests.
- Check in parts as they arrive.
- Order parts for repairs.
- Schedule appointments.
- Research and answer guests questions.
- Rebuild estimates in CCC system.
Qualifications
- Strong record of positive Customer Satisfaction.
- Available to work flexible hours & some weekends.
- Ability to write routine reports and correspondence
- Excellent communication skills, high level of initiative, and ability to work in a team
- Basic MS Office knowledge; computer software, internet proficiency, and general math skills
- Team oriented.
- Must be willing to submit to a background check and drug screen with a valid driver’s license
- Professional appearance in accordance with body shop policies / dress code
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.
