What are the responsibilities and job description for the Business Development Coordinator position at Team Auto Center?
If you’re looking to join a fun, high energy, high performing team that’s both customer and employee focused ~ Team Auto Center is looking for you!
We strive to create an environment that makes employees happy, resulting in a world class customer experience and we currently have an immediate opening on our Business Development Team.
We are a family owned and operated business and the volume leader for our market area. We strive to create an environment that makes employees happy, resulting in excellent customer service.
Our goal is to be different, dominant, and create employees and customers for life and our vision is “To be so effective that we are able to be helpful to others”.
If this philosophy connects with what you’re looking for in your career, you could be a valuable addition to our team.
Benefits
- Medical and Dental
- Vision Insurance
- Life Insurance
- 401K Plan
- Paid Training
- Employee discounts on products and services
What We Offer
- Growth opportunities
- Paid Training
- Employee vehicle purchase plans
- Family owned and operated
- Long term job security
- Health and wellness
- Flexible Work Schedule
- Saturday Lunches
- Discounts on products and services
Responsibilities
- Answer phones and direct customers to the proper department and follow up in a timely manner
- Schedule service appointments
- Proactively update customers regarding their vehicle's needs.
- Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
- Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
- Be friendly, professional, courteous and efficient when working with all customers and employees
- Familiarize yourself with department structures & internal procedures for assisting customers efficiently
Qualifications
- Experience with Microsoft Office suite is a plus
- Computer skills
- Available to work flexible hours and some Saturday's.
- Ability to communicate customers' interests needs and requests to management and sales personnel
- Professional personal appearance
- Clean driving record