What are the responsibilities and job description for the Store Leader position at Team Car Care dba Jiffy Lube?
Company Overview:
">Jiffy Lube is a leading provider of auto service and maintenance solutions. Our team is dedicated to delivering exceptional customer service, while providing our customers with peace of mind knowing that their vehicle is in good hands.
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About the Job:
">This role involves working closely with the store team to drive sales growth, improve customer satisfaction, and maintain store operations. As a leader, you will be responsible for developing and executing strategies to achieve these goals, while also ensuring compliance with company policies and procedures.
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Key Responsibilities:
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- Provide coaching and guidance to the store team to enhance their skills and knowledge. ">
- Manage store finances, including budgeting, forecasting, and expense control. ">
- Analyze sales data to identify trends and opportunities for growth. ">
- Maintain high standards of customer service and ensure customer complaints are resolved promptly. ">
- Recruit, train, and develop new team members to meet business needs. ">
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Requirements:
">To be successful in this role, you will need:
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- A minimum of 3 years' experience in retail management or a related field. ">
- Excellent communication and leadership skills. ">
- Ability to analyze data and make informed decisions. ">
- Strong problem-solving and conflict resolution skills. ">
- A commitment to maintaining high standards of customer service. ">
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Benefits:
">We offer a competitive salary, comprehensive benefits package, and opportunities for career advancement. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
