What are the responsibilities and job description for the Service Manager position at Team Chevrolet Of Goldsboro?
Job description:
Automotive Service Manager
An established automotive dealership is in search of an experienced Service Manager to lead our high-caliber service team. This pivotal role is suited for a dynamic and motivated individual with extensive experience in managing automotive service departments.
Responsibilities:
- Uphold exceptional standards of customer service and satisfaction, surpassing company benchmarks.
- Maintain robust relationships with manufacturers and suppliers to support service operations.
- Lead, mentor, and motivate a team of service professionals, enhancing their performance and sales effectiveness.
- Manage service operations efficiently, overseeing team schedules, workloads, and departmental tasks.
- Drive the attainment of business objectives across the service department, focusing on sales growth, productivity improvements, and profitability.
- Assist in troubleshooting and diagnosing vehicle issues, managing warranties, and facilitating effective repairs.
- Ensure all operations adhere to safety standards and comply with legal and regulatory requirements.
This role offers competitive compensation, a comprehensive benefits package, and significant opportunities for career advancement in a dynamic and supportive environment.
If you are passionate about leadership and excellence in automotive service management, we invite you to apply.
Qualifications:
- Demonstrated leadership in a Service Management role within the automotive industry, with a track record of achieving high customer service ratings.
- Exceptional leadership and people management skills, capable of building and sustaining high-performing teams.
- Excellent organizational, communication, and interpersonal skills, with a strong focus on customer service.
- Comprehensive understanding of the automotive service industry, including diagnostics and technical aspects.
- Ability to operate effectively in a fast-paced environment, with a strong commitment to professional integrity and continuous improvement.
- Valid drivers license and a clean driving record.
