Processor

Job Description

Job Description

Join Team Cook at CrossCountry Mortgage as a Processor in our vibrant Hendersonville, Tennessee location! As a vital part of our dedicated administrative and secretarial team, you will be at the heart of our operation, helping to ensure smooth and efficient loan processing. Known for our positive and inviting work environment, Team Cook is looking for motivated individuals who are eager to contribute to our mission of delivering unparalleled service to our clients.

This is a fantastic opportunity to work with a devoted team, where collaboration is key and your efforts are valued. You will play an integral role in liaising between various departments, preparing and verifying documents, and ensuring that processes flow seamlessly. In this role, your attention to detail and organizational skills will be put to great use, offering you a unique opportunity to grow within a supportive and friendly community.

Step into a position where your positive contributions really make a difference. If you are driven by a desire to excel and thrive within a team-centric setting, we invite you to join us and help shape the future of mortgage processing with CrossCountry Mortgage.

The ideal candidate will have a working knowledge of FNMA and Freddie Mac guidelines, as well as CONV, FHA, USDA, and VA loan programs . Accuracy, efficiency, and a strong understanding of loan processing are key to success in this role.

Benefits

Annual Base Salary Based on Experience

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Hands on Training

Career Growth Opportunities

Paid Time Off (PTO) - Rolls Over Yearly

Advancement Opportunities

Mentorship

401K w / Company Match

Accidental / Critical Life Insurance

Quarterly Team Outings

Supportive Goal Environment

Referral Bonuses

Responsibilities

Loan Processing : Accurately process mortgage loan files from application to closing in compliance with company policies and procedures.

Documentation Review : Review submitted loan documents for accuracy, completeness, and compliance with lender guidelines.

Communication : Serve as a point of contact for borrowers, lenders, and other stakeholders to provide updates and resolve issues promptly.

Coordination : Collaborate with loan officers, underwriters, and closing departments to ensure smooth and timely loan progression.

Data Entry : Enter and verify loan information in database systems for record-keeping and reporting.

Problem Solving : Address and rectify any issues or discrepancies that arise during the loan process.

Requirements

Experience : Minimum of 2 years in mortgage processing or a related field.

Education : High school diploma or equivalent is required; further education in finance or business is a plus.

Attention to Detail : Exceptional attention to detail with the ability to manage multiple tasks effectively.

Communication Skills : Excellent verbal and written communication skills.

Organizational Skills : Strong organizational skills with a knack for prioritizing in a fast-paced environment.

Technical Skills : Proficiency with mortgage software systems such as Encompass.

Problem-Solving : Strong problem-solving skills and the ability to make informed decisions autonomously.

Team Collaboration : Ability to work collaboratively with a team and communicate efficiently with clients and other stakeholders.

Customer Service : A customer-first mindset ensuring a high level of client satisfaction.