What are the responsibilities and job description for the Freight Sales/Broker, Team FR8 Management position at Team DriveAway?
Freight Sales/Broker, Team FR8
Olathe, KS (Suburb of Kansas City)
About Team DriveAway & Team FR8
Team DriveAway is a full-service drive-away organization moving new, used, singles, decks, booms or specialty vehicles as well as operating a brokerage division, Team FR8. Team has a professional staff of employees as well as Independent Contract drivers.
Position Description
At Team FR8, the "cradle to grave" specialized freight broker helps ensure the success of logistics services / specialized freight by providing exceptional service to customers. After creating an initial client profile, a Team Fr8 Broker is expected to review the carriers that are a good match for the customer needs and solicits quotes from them. Once the Team FR8 borker chooses a carrier, the Team FR8 Broker books the shipment and then acts as a go-between to arrange the pickup. The Team FR8 Broker is expected to continue to track the shipment and help facilitate the drop-off at the intended destination.
Essential Job Duties & Responsibilities
- Understand the clients' needs, match to the carrier, and follow through on the pickup and delivery.
- Work closely with the accounting team when there are carrier payment or customer collection issues.
- Computer skills are required to operate efficiently with Revenova and TruckStop RMIS as well as DAT.
- Be aware when contracting a carrier that they have sufficient safety and insurance records.
- Work independently within a small team. You may be called on to assist or cover for another Broker while the Broker is on PTO, and the same coverage will be available for you.
Skills & Personal Characteristics
- Proven sales skills to obtain and retain new clients and carriers to close shipping deals.
- Networking skills to build relationships with prospective clients and carriers.
- Analytical skills to determine which carriers offer the right set of services for various clients.
- Excellent communication and interpersonal skills to work with clients and carriers located in the US.
- Well-honed negotiating skills to get the best possible quotes for customers.
- Extensive knowledge of supply chain management.
- Familiarity with logistics software, specifically Renova and TruckStop RMIS.
- Strong problem-solving abilities to find solutions to issues that arise before, during and after shipments.
- Ability to develop and manage customer relationships with which to generate referrals.
- People management skills (strong communication, trust and patience).
- Strong customer service orientation and negotiation skills.
- Ability to exercise good judgement in a variety of situations.
- Ability to solve problems and think quickly under pressure.
- Robust verbal and written communication skills.
- Demonstrated poise, tact, and diplomacy.
- Maintain a positive work atmosphere by acting and communicating in a manner which facilitates the success of business operations in order to meet company demands and expectations.
- Cross-functional cooperation between sales, operations, and other departments to ensure efficient and effective business flow from order to delivery and accounts receivable.
Specific / Desired Competencies
- "Cradle to grave" broker experience preferred in specialized freight.
- Currently handling a book of business.
- Proven track-record of developing positive relationships with customers, carriers and fellow employees.
- History of consistently meeting or exceeding annual sales/business development targets.
Job Type: Full-time
Benefits:
401(k)
Dental insurance
Disability insurance
Health insurance
Life insurance
Paid time off
Professional development assistance
Vision insurance
Experience level: 1 years
Schedule: Monday to Friday
Work Location: On site
Job Type: Full-time Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Professional development assistance
- Vision insurance
Schedule:
- Monday to Friday
Work Location: On site in Olathe, KS 66061