Compliance Investigator 1 (TLB)

Compliance Investigator 1

Job Code: RCT071

Pay Grade: H

The Georgia Department of Labor is accepting applications to fill the Compliance Investigator 1 position in the Benefits Payment Control Unit at the Georgia Department of Labor Headquarters in downtown Atlanta, GA. 

This is a time-limited position with benefits through to June 30, 2025.

All applicants, except GDOL employees who have taken the assessment previously, must complete the following assessment which will take approximately 10 minutes:   

https://assessment.predictiveindex.com/bo/ffo/Compliance_Investigator_1

ESSENTIAL FUNCTION & RESPONSIBILITIES

• Under general supervision, reviews Unemployment Insurance Identity Verification and ID Theft cases.
• Gathers pertinent documents and evidence to support findings. 
• Assists in preparing cases for overpayment establishment, civil action and criminal prosecution.
• Processes required department, state and federal reports per established guidelines.
• Provides customer service to internal and external customers regarding identification verification requirements and other areas of assignment.
• Responses to customer emails, faxes, phone calls and other correspondence 
• Performs other duties as assigned.   

PREFERRED QUALIFICATION

• Bachelor's degree in a related field from an accredited college of university
• Two years of professional investigative experience with a state, federal or local governmental entity
• Four or more years' experience processing and/or adjudicating claims/rendering overpayment determinations
• Ability to use proper and effective investigative and interview techniques
• Experience generating and managing high volume, detailed work, requiring critical thinking skills
• Ability to use proper spelling, grammar and punctuation in reports
• Proficiency in the use of Microsoft Office suite

WHY YOU SHOULD APPLY

The State of Georgia and Georgia Department of Labor offers a generous benefit program with wide variety of available choices:

• Retirement and Savings Plans
• Health Insurance (multiple plans)
• Flexible / Voluntary Benefits
• Flexible Spending Accounts (healthcare and dependent care)
• Dental
• Vision
• Life
• Disability
• Long Term Care
• Legal
• Paid Time Off
• 13 Holidays
• Annual Leave
• Sick Leave
• Other Leave, including Parental Leave
• Employee Assistance Program
• Employee Discounts
• Employee Purchasing Program

ADDITIONAL INFORMATION:

In addition to a competitive salary, the Georgia Department of Labor offers a generous benefits package, which includes employee retirement plan; paid holidays annually; vacation and sick leave; health, dental, vision, legal, disability, accidental death and dismemberment, health and child care spending account.

The Georgia Department of Labor is an equal opportunity employer and does not discriminate on the basis of race, color, creed, national or ethnic origin, gender, religion, disability, age, political affiliation or belief, genetic information, disabled veteran, veteran of the Vietnam Era, or citizenship status (except in those circumstances permitted or mandated by law). 

Because of the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered, but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process. Applicants who are not selected will not receive notification. This posting may close at any time prior to the posted close date, once a suitable applicant pool is identified.

Please complete the application in its entirety. Your attached resume does not replace an incomplete work experience submission.

Salary : $51,000