What are the responsibilities and job description for the Information Technology Intern position at Team Georgia Careers?
Summer 2025
Student will receive classroom credit during their Internship
Job Summary
Georgia Emergency Management and Homeland Security Agency (GEMA/HS) is seeking a highly motivated Information Technology intern. The selected individual will have the opportunity to learn business technology, collaboration tools, and oversees the installation, configuration, and support for on-premises end point devices and other mobile devices. The selected candidate will conduct Level 1 technical support and monitor helpdesk tickets. In addition, the intern will actively contribute to meaningful projects and work closely with a mentor and with senior leadership.
Responsibilities
- Conduct technological research
- Provide Level 1 technical support (in-person/remote)
- Manage and monitor Helpdesk tickets
- Asset and inventory management of computer devices
- Surplus inventory management
- Develop/update Information Technology documentation
Work Schedule: Monday-Friday
Hours per Week: 20-30 hours
Internship Duration: 10 weeks
Number of Openings: 1
Working Conditions
This is a teamwork-oriented office environment that requires working at a computer to provide in-person and/or remote support Level 1 technical support to GEMA/HS staff. Low-to-moderate stress.
Location
Position available at GEMA/HS Headquarters, located at 935 United Avenue SE, Atlanta, GA 30316
Minimum Qualifications
Student enrolled in a Georgia technical college, or university/college. Must be currently enrolled during the internship.
Requirements
- High School diploma or equivalent
- A current student at an accredited college or university in the State of Georgia
- 0-3 years of experience in academic, business, or government setting
- Interest in technology implementation and support
- English speaking
- Ability to write and edit content and other documentation
- Strong organizational skills
- Attention to details
- Strong capabilities with Microsoft Office 365
- Knowledge of Microsoft Windows 10 or higher
- Ability to lift and handle packages up to 20lbs
Manager: Daniel Boykins
Georgia Emergency Management and Homeland Security Agency is the lead state agency for coordination of emergency and disaster response activities.
Salary : $8
