What are the responsibilities and job description for the Account Executive position at Team Horner?
Area Account Executive
COMPANY: HornerXpress Treasure Coast, Inc.
ADDRESS: 1225 SW South Macedo Boulevard
Port St. Lucie, FL 34983
REPORTS TO: Area Branch Manager
FLSA: Exempt
HOURS: Full-time
Position Summary
This is an excellent opportunity for an experienced salesperson to connect with a wonderful company. The right candidate for this position will be passionate about the pool industry and the products HornerXpress provides. This dynamic team player will have a “Win-Win” attitude to attain and retain customers and will focus on continued growth in the areas of sales, company, and personal development.
Key Responsibilities:
Customer Relations
- Provide excellent customer service to current and potential clients
- Communicate products, supplies and other needs to the appropriate department managers
- Contact customers to notify them of upcoming events, new products, and business-related items
- Responds to customer inquiries within the customer’s timeline.
Account Management
- Review accounts and determine areas for growth or improvement
- Review sales goals and coordinate strategies to meet or exceed them
- Follow-up to ensure customer’s needs are met
- Maintain acceptable sales margins
Business Development
- Cold call prospective clients
- Review current customer item price class reports for opportunities
- Attend all sales meetings and provide input
- Seek out new business by actively pursuing non-accounts
- Develop target lists and plan territory
Administration
- Work with AR to maintain receivables on accounts
- Liaise with manager and purchasing to keep product turns up
- Work with proprietary vendors to grow lines
- Work in synergy with branch staff to ensure open communication
- Prepare comprehensive, accurate and timely sales reports detailing customer activity and information
Problem Solving
- Solve practical problems with a variety of variables where limited data exists
- Promptly address all client issues working as the middleman to ensure the customer is satisfied
- Understand company processes, procedures and their flow, such as receiving, purchasing, order entry, shipping, accounting and dispatch to efficiently perform duties
Miscellaneous
- Attend trade shows and industry events
- Attend technical training seminars to increase product knowledge
- Attend CAP classes
- Be presentable and professional at all times
- Maintain internal relationships with all departments
Other Requirements for this Role:
- Positive, enthusiastic and flexible attitude
- Team-player mentality
- Strong communication skills
- Strong organizational skills
- Attention to detail
- Proficient in Microsoft Office
- Basic math skills (add, subtract, multiply, divide)
- Microsoft Dynamics 365 and NetSuite experience a plus
- At least 2 years of sales/customer service experience
- Pool industry experience preferred
- Ability to regularly lift or move up to 50lbs
- Strong commitment to the Team Horner Value System
Skills & Knowledge:
- Positive, enthusiastic, and flexible attitude
- Team-player mentality
- Proficient in Microsoft Office
- Strong organizational skills
- Positive Mental Attitude
- Basic math skills (add, subtract, multiply, divide)
- Microsoft Dynamics 365 and NetSuite experience preferred
- Attention to detail
- Ability to treat all with courtesy and respect
- Ability to communicate effectively and efficiently
- 4 years of pool industry experience
- CAP Program Graduate
Education & Training:
- High School Diploma or GED required
Compensation & Benefits
- Participation in the Team Horner Employee Stock Ownership Plan
- Tuition reimbursement
- Ongoing industry training
- Yearly performance and long service awards and events
- Paid time off: Holiday, Vacation and Personal
- Health, dental and vision insurance offered
- Short/Long term disability insurance offered
- 401K and Roth offered
- Extensive wellness program including one-to-one coaching, healthy living seminars, exercise facilities and classes, stand-up desks and many other great incentives
- Positive and friendly work environment
- Merchandise discounts
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