What are the responsibilities and job description for the Account Executive position at Team Horner?
Job Description
Job Description
Area Account Executive
COMPANY : HornerXpress Treasure Coast, Inc.
ADDRESS : 1225 SW South Macedo Boulevard
Port St. Lucie, FL 34983
REPORTS TO : Area Branch Manager
FLSA : Exempt
HOURS : Full-time
Position Summary
This is an excellent opportunity for an experienced salesperson to connect with a wonderful company. The right candidate for this position will be passionate about the pool industry and the products HornerXpress provides. This dynamic team player will have a “Win-Win” attitude to attain and retain customers and will focus on continued growth in the areas of sales, company, and personal development.
Key Responsibilities :
Customer Relations
Provide excellent customer service to current and potential clients
Communicate products, supplies and other needs to the appropriate department managers
Contact customers to notify them of upcoming events, new products, and business-related items
Responds to customer inquiries within the customer’s timeline.
Account Management
Review accounts and determine areas for growth or improvement
Review sales goals and coordinate strategies to meet or exceed them
Follow-up to ensure customer’s needs are met
Maintain acceptable sales margins
Business Development
Cold call prospective clients
Review current customer item price class reports for opportunities
Attend all sales meetings and provide input
Seek out new business by actively pursuing non-accounts
Develop target lists and plan territory
Administration
Work with AR to maintain receivables on accounts
Liaise with manager and purchasing to keep product turns up
Work with proprietary vendors to grow lines
Work in synergy with branch staff to ensure open communication
Prepare comprehensive, accurate and timely sales reports detailing customer activity and information
Problem Solving
Solve practical problems with a variety of variables where limited data exists
Promptly address all client issues working as the middleman to ensure the customer is satisfied
Understand company processes, procedures and their flow, such as receiving, purchasing, order entry, shipping, accounting and dispatch to efficiently perform duties
Miscellaneous
Attend trade shows and industry events
Attend technical training seminars to increase product knowledge
Attend CAP classes
Be presentable and professional at all times
Maintain internal relationships with all departments
Other Requirements for this Role :
Positive, enthusiastic and flexible attitude
Team-player mentality
Strong communication skills
Strong organizational skills
Attention to detail
Proficient in Microsoft Office
Basic math skills (add, subtract, multiply, divide)
Microsoft Dynamics 365 and NetSuite experience a plus
At least 2 years of sales / customer service experience
Pool industry experience preferred
Ability to regularly lift or move up to 50lbs
Strong commitment to the Team Horner Value System
Skills & Knowledge :
Positive, enthusiastic, and flexible attitude
Team-player mentality
Proficient in Microsoft Office
Strong organizational skills
Positive Mental Attitude
Basic math skills (add, subtract, multiply, divide)
Microsoft Dynamics 365 and NetSuite experience preferred
Attention to detail
Ability to treat all with courtesy and respect
Ability to communicate effectively and efficiently
4 years of pool industry experience
CAP Program Graduate
Education & Training :
High School Diploma or GED required
Compensation & Benefits
Participation in the Team Horner Employee Stock Ownership Plan
Tuition reimbursement
Ongoing industry training
Yearly performance and long service awards and events
Paid time off : Holiday, Vacation and Personal
Health, dental and vision insurance offered
Short / Long term disability insurance offered
401K and Roth offered
Extensive wellness program including one-to-one coaching, healthy living seminars, exercise facilities and classes, stand-up desks and many other great incentives
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