What are the responsibilities and job description for the Business Development Representative position at Team Horner?
Job Description
Job Description
COMPANY : HornerXpress Jacksonville, Gainesville, and Daytona Inc.
REPORTS TO : Area Branch Manager
FLSA : Exempt
HOURS : Full-time 8 AM - 5 PM
Position Summary
This is an excellent opportunity for an experienced salesperson to connect with a fast-growing company. The right candidate for this position will be passionate about the pool industry and the products HornerXpress provides. This dynamic team player will have a driven attitude to attain customers and will focus on continued sales growth initiatives for the organization.
Key Responsibilities :
Customer Relations
Provide excellent customer service to current and potential clients
Communicate products, supplies and other needs to the appropriate department managers
Contact customers to notify them of upcoming events, new products, and business-related items
Responds to customer inquiries within the customer’s timeline.
Account Management
Review accounts and determine areas for growth or improvement
Review sales goals and coordinate strategies to meet or exceed them
Follow-up to ensure customer’s needs are met
Maintain acceptable sales margins
Business Development
Cold call prospective clients
Review current customer item price class reports for opportunities
Attend all sales meetings and provide input and strategies
Seek out new business by actively pursuing non-accounts
Develop target lists and plan territory
Administration
Work with AR to maintain receivables on accounts
Liaise with manager and purchasing to keep product turns up
Work with proprietary vendors to grow product lines and have constant open communication with branch staff
Prepare comprehensive, accurate and timely sales reports detailing customer activity
Problem Solving
Promptly address all client issues working as the middleman to ensure the customer is satisfied
Understand company processes, procedures and their flow, such as receiving, purchasing, order entry, shipping, accounting and dispatch to efficiently perform duties and solve problems
Miscellaneous
Attend trade shows and industry events
Attend technical training seminars to increase product knowledge (Ex : CAP classes).
Always be presentable and professional while maintaining internal relationships with all departments and sister companies
Other Requirements for this Role :
Team-player and driven mentality
Strong communication skills and Basic math skills (add, subtract, multiply, divide)
Proficient in Microsoft Office (Word, Excel, PowerPoint)
Microsoft Dynamics 365 and NetSuite experience preferred
At least 2 years of outside sales, account management, and customer service experience preferred
Direct pool industry experience a plus
Ability to regularly lift or move up to 50lbs
Strong commitment to the Team Horner Value System
Skills & Knowledge :
Positive, enthusiastic, and flexible attitude
Strong organizational skills
Positive Mental Attitude
CRM / ERP experience (Microsoft Dynamics 365 and NetSuite a plus)
Attention to detail
Ability to treat all with courtesy and respect
Ability to communicate effectively and efficiently with customers and colleagues
CAP Program Graduate
Education & Training :
High School Diploma or GED required
Bachelor's Degree preferred
Master's Degree a plus
Compensation & Benefits
Participation in the Team Horner Employee Stock Ownership Plan
Tuition reimbursement
Ongoing industry training
Yearly performance and long service awards and events
Paid time off : Holiday, Vacation and Personal
Health, dental and vision insurance offered
Short / Long term disability insurance offered
401K and Roth offered
Extensive wellness program including one-to-one coaching, healthy living seminars, exercise facilities and classes, stand-up desks and many other great incentives
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