Audio/Video Department (Wirecore) Manager

Job Title: Audio/Video Department Manager /Wirecore Manager

Reports to: Des Moines Branch Manager

Direct Reports: All department employees

Join the Kline Team – Where You’re Not Just an Employee, You’re an Owner!

At Team Kline, we believe in creating a workplace where YOU truly belong. When you join us, you become an employee owner, sharing in our success as we continue to grow and thrive. Since our humble beginnings in 2004, starting from a Des Moines garage, we’ve grown to over 400 team members across five locations: Des Moines, Waterloo, Cedar Rapids, Omaha, and Kansas City. We’ve expanded our services to include HVAC, electrical, plumbing, and more, opening exciting new opportunities for growth and advancement!

We are currently looking for a skilled Audio/Video Department Manager to join our team and help lead and enhance our A/V operations. This role will involve overseeing the design, installation, and maintenance of audio and visual systems, ensuring the highest level of quality and service for our clients. As part of the management team, you will play a key role in coordinating projects, managing a talented team, and driving the success of our A/V department.

If you’re passionate about the A/V industry and ready to take your career to the next level, we want to hear from you!

Job Summary:

Responsible for perpetuating the core values of Team Kline, Inc. This involves committing to greatness, embracing and driving change, creating wealth through profits and growth, building a positive team and family environment and creating remarkable experiences for employees and customers.

Key Responsibilities:

• Act as the primary contact for all project activities, from planning to monitoring
• Develop detailed project plans, including timelines, budgets, and milestones
• Oversee daily team activities, addressing issues as they arise
• Secure relationships with builders and ensure timely responses to estimates
• Drive customer service to achieve complete satisfaction and conduct post-project reviews for feedback
• Track project expenses and prepare accurate billing, including timely invoices and change orders
• Enforce safety protocols to maintain a safe working environment
• Assess and develop programs to enhance the skill level of employees to meet customer demands
• Maintain comprehensive project records and prepare progress reports for the Branch Manager
• Represent Wirecore at social events and trade organizations
• Work with our Customer Relations Specialist to coordinate Events in our Showroom
  
  

Minimum Requirements:

• 5 years in Audio/Video project management
• Extensive Knowledge of Audio/Video and Residential Data
• High school diploma required; technical degree or bachelor's preferred
• Proficiency in project management software (D-tools preferred but not required) and safety regulations
• Excellent verbal and written communication skills
• Strong ability to manage multiple projects and meet deadlines
• Proactive in identifying and resolving issues
  
  

Physical Demands:

• Ability to occasionally stand, walk, sit, use hands, reach, climb stairs, balance, stoop, kneel, crouch, or crawl as needed in various work environments
• Capacity to talk, hear, taste, or smell as required for the job
• Occasionally lift or move up to 25 pounds, with assistance available for heavier objects
• Adequate vision abilities, including close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
  
  

Work Environment:

• Exposure to various weather conditions, including heat, cold, and precipitation, depending on project locations
• Work in environments with moderate noise levels, such as construction sites
  
  

We don’t just offer a job; we offer a chance to grow with a company that treats you like family. Here’s what’s waiting for you:

• Benefits Galore: Comprehensive medical, dental, and vision insurance plans, plus life and disability coverage
• Financial Security: 401k with company match, plus an Employee Stock Ownership Plan (ESOP)—because here, you own a piece of the company
• Paid Time Off: Generous paid holidays, PTO, and paid time off to relax and recharge
• Training & Growth: Accredited on-site apprenticeship schooling and career development opportunities
• Fun Perks: Company outings, opportunities to win cash prizes, and a team environment like no other
• For Qualifying Employees: A Company Vehicle & Fuel Card
  
  

At Team Kline, we don’t just get the job done; we have fun while doing it. If you're ready to take the next step in your career with a company that values YOU and your contributions, then we can’t wait to meet you!

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