What are the responsibilities and job description for the HVAC Department Manager position at Team Kline?

Job Description

Job Title : HVAC Department Manager

Reports To : Branch Manager

Direct Reports : All HVAC employees

Join Team Kline – Where You’re Not Just an Employee, You’re an Owner!

At Team Kline, we believe in creating a workplace where YOU truly belong. When you join us, you become an employee-owner, sharing in our success as we continue to grow and thrive. Since our humble beginnings in 2004, starting from a Des Moines garage, we’ve grown to over 400 team members across five locations : Des Moines, Waterloo, Cedar Rapids, Omaha, and Kansas City. We’ve expanded our services to include HVAC, electrical, plumbing, and more, opening exciting new opportunities for growth and advancement!

We are currently looking for a skilled HVAC Department Manager to join our team and lead our HVAC operations, ensuring top-quality service, efficient team management, and customer satisfaction. If you’re passionate about the industry and ready to take your career to the next level, we want to hear from you!

Job Summary :

The HVAC Manager will oversee the HVAC department, responsible for managing installation, maintenance, and repair operations. This role includes leading and mentoring a team of technicians and apprentices, providing essential guidance and support. The manager will develop and implement policies and procedures to uphold service quality and ensure compliance with industry standards. Key tasks involve overseeing project planning, scheduling, and execution to ensure projects are completed on time and within budget. The manager will also monitor inventory and equipment to maintain operational efficiency, conduct performance reviews, and address customer concerns to enhance satisfaction. Adherence to safety protocols and industry regulations is critical, along with preparing and managing departmental budgets and reports.

Key Responsibilities :

Responsible for the profits and losses for the department.
Manage and supervise HVAC installation, maintenance, and repair operations.
Lead and mentor HVAC technicians and apprentices, providing guidance, support and performance reviews.
Develop and implement policies and procedures to ensure high-quality service and compliance with industry standards.
Oversee project planning, scheduling, and execution, ensuring timely and within-budget completion.
Address and resolve customer concerns and ensure high levels of customer satisfaction.
Ensure adherence to safety protocols and industry regulations.
Overseeing estimating process
Oversee project management

Minimum Requirements :

High school diploma or GED.

Valid HVAC Journeyman license for the state.

At least 10 years’ experience in the industry.

Strong knowledge of HVAC systems, components, and industry regulations.

Excellent leadership, communication, and organizational skills.

Ability to analyze and solve complex problems effectively.

Valid driver’s license; Ability to be covered under company’s vehicle insurance policy.

Physical Demands :

Regularly lift up to 50 pounds; occasionally more with assistance.

Prolonged standing and walking on various surfaces.

Frequent ladder use and work at heights.

Regular bending, kneeling, and working in confined spaces.

Frequent use of hands for tools and precision work.

Good vision and hearing required; use of PPE, including safety glasses and hearing protection, is mandatory.

Good hand-eye coordination and dexterity.

Safety Requirements :

Comply with OSHA safety guidelines and wear PPE as needed.

Report hazards and follow safe work practices.

Work Environment :

Indoors and outdoors in various settings, exposed to extreme weather, confined spaces, and high elevations.

Protective equipment is required in noisy, dusty, or hazardous environments.

Work may involve tight spaces and handling heavy tools.

Overtime, weekend, and emergency work may be required.

Why Join Team Kline?

We don’t just offer a job; we offer a chance to grow with a company that treats you like family. Here’s what’s waiting for you :

Benefits Galore : Comprehensive medical, dental, and vision insurance plans, plus life and disability coverage.

Financial Security : 401k with company match, plus an Employee Stock Ownership Plan (ESOP)—because here, you own a piece of the company.

Paid Time Off : Generous paid holidays, PTO, and paid time off to relax and recharge.

Training & Growth : Accredited on-site apprenticeship, schooling and career development opportunities.

Fun Perks : Company outings, opportunities to win cash prizes, and a team environment like no other.

For Qualifying Employees : A Company Vehicle & Fuel Card.

At Team Kline, we don’t just get the job done; we have fun while doing it. If you're ready to take the next step in your career with a company that values YOU and your contributions, then we can’t wait to meet you!

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